Intercom

Join Intercom's AI Group in Berlin as a Senior Product Engineer. Shape flagship AI products, collaborating with ML scientists to bring prototypes to production. We value strong technical fundamentals in Python, Ruby, or JavaScript, not prior ML experience. Enjoy a competitive package, hybrid work...

Join Intercom in Dublin as a Senior Product Engineer. Apply your 5+ years of SaaS experience in Ruby/Python/JS to solve scaling challenges across full-stack systems. Enjoy a competitive salary, equity, comprehensive benefits, and a culture that empowers you to ship code from day one.

Lead the AI Core Platform team at Intercom in Dublin, building foundational infrastructure for AI products. This hands-on role requires leading senior engineers while actively contributing to production code. Ideal candidates have platform/infrastructure experience, recent coding expertise, and a...

Join Intercom's Scaled Customer Success team in Chicago. Drive AI product adoption, especially Fin, for a high-volume customer portfolio. Leverage your SaaS experience and technical aptitude to design scalable engagement strategies. Enjoy competitive pay, equity, comprehensive benefits, and a fle...

Join Intercom's AI Infrastructure team in Dublin as a Senior Product Engineer. You will build the core platform powering flagship AI products, working closely with ML engineers and scientists. We seek an expert with 5+ years of backend experience, deep programming knowledge, and a passion for AI....

Lead a team of 10+ ML scientists in Dublin, London, or Berlin, shaping AI products at Intercom. We seek a leader with 5+ years of applied ML/NLP experience and a strong coding background to drive impact from prototype to production. Enjoy competitive salary, equity, comprehensive health insurance...

Join Intercom's product-focused Machine Learning team in London. As a Senior ML Scientist, you'll identify opportunities, research cutting-edge algorithms, and rapidly prototype solutions that impact customers. We seek 3-5 years of applied ML experience, strong scientific thinking, and the abilit...

Join Intercom's product-focused Machine Learning team in Dublin. As a Senior ML Scientist, you'll identify opportunities, research cutting-edge algorithms, and ship impactful features from prototype to production. We seek 3-5 years of applied ML experience, strong communication skills, and a pass...

Join Intercom's product-focused Machine Learning team in Berlin. Apply your 3-5 years of applied ML experience to research algorithms, build prototypes, and ship impactful features. We value scientific thinking, strong communication, and a passion for turning cutting-edge ML into real customer va...

Lead engineering for Intercom's critical Monetisation, Growth, and Website platforms in Dublin. This strategic role requires 10+ years scaling SaaS engineering teams with deep expertise in billing, pricing, and growth systems. Partner with Product, Finance, and Sales leadership to shape how custo...

Join Intercom in Chicago as an AI Deployment Specialist. You'll lead customer implementations of our AI tools, driving value and solving complex support challenges. We seek a curious, customer-obsessed professional with 4+ years experience, including 2+ in client-facing roles. Enjoy competitive p...