Intercom - IT - Administration

Join Intercom's Information Security team in Dublin as a Security GRC Analyst. You will develop and operationalize security policies, manage risk, and ensure compliance with frameworks like ISO 27001 and NIST. This role requires cloud security experience, stakeholder collaboration, and offers a c...

Lead technical enablement for customer-facing teams at Intercom in Dublin. Translate complex AI and product innovations into scalable training and certification programs. Requires 5+ years in SaaS enablement, a strong technical aptitude, and cross-functional collaboration skills. Enjoy competitiv...

Join Intercom's RevOps team as a Solutions Operations Manager in San Francisco. Partner with ProServ and SE leadership, leveraging Salesforce and data analytics to drive scalable processes and strategic insights. Enjoy competitive compensation, comprehensive benefits, and equity in a high-growth ...

Join Intercom's Revenue Operations as a Solutions Operations Manager for Scaled Customer Experience. You will be the strategic partner for leadership, designing scalable processes and data-driven dashboards in San Francisco. Leverage your 5+ years of SaaS experience, Salesforce expertise, and ana...

Drive high-impact strategic projects as a GTM Strategic Projects Lead in San Francisco. Partner with executives to solve complex, cross-functional challenges across Sales, Customer Success, and Growth. This role offers a unique chance to be a versatile force multiplier in a dynamic B2B SaaS envir...

Shape the digital-first customer journey at Intercom as a Senior Program Manager in Chicago. Leverage 8+ years of B2B SaaS experience to build scalable programs that drive adoption and retention. Collaborate cross-functionally to create a value-driven customer experience, supported by competitive...

Lead the delivery of Intercom's AI Professional Services from our Chicago office. Manage a team and partners to ensure successful customer adoption and scalable implementations. This strategic role requires 7+ years in SaaS/AI services and expertise in hybrid delivery models. Enjoy competitive pa...

Lead the delivery of Intercom's AI Professional Services in San Francisco. This strategic role requires 7+ years in SaaS/AI services and experience managing hybrid delivery teams. You will ensure successful customer adoption and scale our services model. Enjoy competitive compensation, equity, an...

Join Intercom in Dublin as a Technical Support Engineer. This hands-on role goes beyond tickets, partnering with global customers on complex integrations using your web dev (HTML, JS, CSS) and API skills. You'll troubleshoot deeply, influence product direction, and ensure exceptional customer exp...

Join Intercom's Technical Support Engineering team in Sydney. Utilize your web development skills (HTML, JS, CSS, APIs) to solve complex technical issues and shape the product. Enjoy a hands-on role with competitive salary, equity, catered lunches, and a great benefits package.

Lead Global Solutions & Success Operations at Intercom in San Francisco. Drive strategy and scale operations for Customer Success, Solutions Engineering, and Services teams. Leverage your 8+ years of SaaS/AI leadership to optimize GTM processes and fuel growth for Fin AI Agent. Enjoy competitive ...