Cresta - IT - Software Development

Shape the future of contact center excellence as a Product Designer for Cresta's AI-driven Quality Management and Coaching platform. You'll design intuitive workflows that transform behavioral data into actionable insights for supervisors and agents. This role requires experience in B2B enterpris...

Lead the deployment of transformative AI Agents for EMEA customers in this London-based role. You'll own the full lifecycle, from scoping to optimization, driving key outcomes. Requires 5+ years in tech consulting or product roles with AI exposure and strong customer leadership skills. Enjoy comp...

Shape the future of AI in APAC as a Forward Deployed Product Manager. Based in Melbourne or Sydney, you'll own the full lifecycle of AI Agents, from design to deployment, driving customer outcomes. This role requires 5+ years in tech consulting or product, with a hands-on, cross-functional approa...

Join Cresta as a Customer Engineer, a technical pre/post-sales role blending solution architecture and full-stack development. Design and deploy AI-powered integrations for major contact center platforms like AWS Connect and Genesys. Enjoy comprehensive benefits, flexible PTO, and remote work sup...

Join Cresta as a Staff Backend Engineer in Iasi, focusing on database design and system architecture. You will build a cutting-edge Customer Data Platform using Python/Go, ClickHouse, and Elasticsearch. Deliver scalable, real-time insights to redefine customer engagement and drive business growth.

Join our Berlin engineering team as a Software Engineer in Test. You will build and maintain our automated testing ecosystem using frameworks like Playwright. This role requires 5+ years of SaaS QA experience and a strong focus on coding and CI/CD.

Join Cresta as a Senior Full Stack Engineer specializing in Authentication. Design and build scalable, secure authentication systems using Golang, React/Angular, and AWS. Lead technical initiatives for IAM protocols like OAuth 2.0 and OIDC within a remote-friendly Canadian team. Enjoy comprehensi...

Join Cresta's QM & Coaching Team in Canada as a Senior Full Stack Engineer. Build and scale a no-code AI platform using React, TypeScript, Python/Go, and modern databases. Transform conversation data into actionable intelligence, empowering non-technical users with powerful workflow tools. Enjoy ...

Join Cresta as a Senior Frontend Engineer in Canada. Lead frontend platform architecture, using React/Angular and native mobile expertise for large-scale products. Enjoy comprehensive benefits, wellness support, and a remote-friendly culture while building high-quality, inclusive solutions.

Join our AI Delivery team in Toronto as an AI Quality Assurance Intern. Evaluate the behavior and accuracy of AI Agents, focusing on intent recognition and conversation quality. Ideal for curious students interested in AI/ML, NLP, and user experience. Gain hands-on experience in AI evaluation and...

Join Cresta as a Strategic Solutions Engineer and lead the AI transformation in customer experience. Partner with Sales to consult on business goals and architect solutions using LLMs, SLMs, and real-time AI for contact centers. This remote US role requires deep CCaaS/AI expertise and offers comp...

Join Cresta as a Strategic Solutions Engineer and lead the AI transformation in customer experience. Partner with sales to consult on business goals and architect intelligent solutions using LLMs and real-time AI for contact centers. This remote US role requires deep CCaaS and AI expertise, offer...