Brightspeed

Join our Innovation team as a Product Owner in Charlotte. You will own the end-to-end lifecycle of agent tools, driving improvements in AHT, FCR, and productivity. We seek a candidate with 3+ years of PO/PM experience in CX platforms, skilled in Jira and stakeholder management. Enjoy competitive ...

Lead a team of technicians in Killeen, TX, delivering superior residential and business telecom services. This role requires 4+ years of telecom team management, expertise in installation, splicing, and union collaboration. We offer competitive benefits including medical, dental, vision, and a 40...

Join Brightspeed as a Customer Service Technician in Chambersburg. You will install, maintain, and troubleshoot high-speed internet, video, and voice networks. This hands-on role requires a valid driver's license, physical ability for outdoor work, and completion of technical training. We offer c...

Lead analytics and performance management for large-scale Field Operations as a Manager in Charlotte. Translate operational data into strategic insights for executive leadership. Guide a team of analysts using advanced Excel and Power BI to drive decisions. Enjoy competitive benefits including me...

Join Brightspeed as a Customer Service Technician, installing and maintaining high-speed internet, video, and voice networks. This field-based role requires physical ability for outdoor work, ladder use, and varying shifts. We offer competitive benefits including insurance, 401K match, and career...

Join Brightspeed as a Customer Service Technician in Lima, installing and maintaining fiber optic networks. This hands-on role requires physical ability for ladder work, confined spaces, and outdoor conditions in all weather. We offer competitive benefits including insurance, 401K match, and the ...

Lead field operations for a major telecom provider in Kernersville. Manage a large team ensuring quality internet, telephony service, and network maintenance. This senior role requires strong leadership, union negotiation experience, and a drive for operational efficiency. We offer competitive be...

Lead facility operations for assigned properties, ensuring safety, efficiency, and cost-effective service delivery. This role requires 5-10 years of facilities/project management experience, strong technical building knowledge, and people/vendor management skills. Must reside in AL, GA, MS, SC, o...

Join Brightspeed's Government Affairs team in Charlotte as an Operations Analyst. You will manage diverse projects supporting local advocacy and state regulatory initiatives. The role requires strong analytical skills, proficiency in Microsoft Office, and experience in a government affairs enviro...

Lead Network Engineer role in Charlotte, NC. You will own certification testing for Access, Metro Ethernet, CPE, Fiber Voice, and Transport technologies. Provide technical leadership, resolve complex network issues, and guide new technology deployments. Requires expertise in network architecture ...

Join Brightspeed as a Customer Service Technician in Cabot. Perform installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks. This hands-on role requires a valid driver's license, physical ability for demanding tasks, and readiness for varied shifts. We off...

Lead a telecom field team in Fuquay Varina, ensuring superior residential and business service installation and maintenance. This supervisory role requires 4+ years of telecom team leadership, splicing knowledge, and union environment experience. We offer competitive benefits, including insurance...