Praca Product Support Administrator w Helpware (Taguig)

Product Support Administrator

Helpware

Lokalizacja:
Philippines , Taguig

Kategoria:
Obsługa klienta

Typ umowy:
Nie podano

Wynagrodzenie:

Nie podano

Zapisz ofertę

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Opis stanowiska:

A Product Support Administrator will work collaboratively and closely with the client's Team Members to support the suite of products by completing non-clinical tasks including; intaking referrals, processing incoming and outgoing mail, data entry, system and process support.

Obowiązki:

Communicate with others
Collaborate with Product Support team members and the client's producers to complete non-clinical tasks
Work with a ticketing system, fulfill requests, communicate with various stakeholders, and complete non-clinical tasks including
following complex handling instructions to include referral intake and assignment, file setup, report and invoice distribution, mailing, faxing, case management support and customer service, accounts receivable, data entry/maintenance, and any and all other duties as assigned
Ensure all tasks completed are top quality work and you will provide exceptional service to both internal and external customers

Wymagania:

Previous experience as at least 1 year
High school diploma or the equivalent is required
Some college courses or equivalent experience is preferred
Experience and knowledge of similar product supportive roles, customer service, billing, and other complex administrative tasks is required
Motivated
Organized
Collaborative
Committed