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We’re looking for an exceptional Workplace Operations Manager to own and continuously elevate the San Francisco workplace experience at Ambience. This is a highly visible, high-ownership role responsible for ensuring the office runs with quiet reliability while feeling warm, energized, and deeply intentional. You’ll treat the workplace as a product — designing scalable systems, anticipating needs before they surface, and eliminating friction so teams can do their best work. From infrastructure and vendor management to onboarding readiness, culture, events, and long-term space strategy, you’ll serve as the operational backbone of our in-person environment and a key steward of Ambience’s culture.
Job Responsibility:
Deliver a World-Class Office Experience
Lead Onsite Onboarding & Logistics
Own Space Strategy & Growth Planning
Drive Culture Through Space & Events
Build Scalable Workplace Systems
Requirements:
An experienced, operationally excellent workplace leader who designs and runs reliable systems, anticipates issues before they escalate, and sets a high bar for precision and follow-through
A high-ownership builder who treats the office and workplace experience as a product, taking end-to-end responsibility and continuously improving how the environment supports the business
Calm, adaptable, and solutions-oriented, able to navigate ambiguity, manage competing priorities, and lead through change without creating unnecessary friction
A strong systems thinker who documents processes, builds scalable and repeatable workflows, and enables others to operate confidently and independently
A trusted, warm, and professional communicator who partners effectively with employees, leaders, and cross-functional stakeholders, and manages external vendors with clarity and accountability
Comfortable being hands-on and onsite while also operating at a strategic level — overseeing vendors, budgets, office infrastructure, events, and space planning, and stepping in where needed to make things happen
Bringing 4–6+ years of experience in Workplace, Office Operations, Facilities, or similar roles, with demonstrated ability to manage complexity in a fast-moving environment
Highly organized with excellent written and verbal communication skills
Nice to have:
bonus experience with Notion, procurement tools, asset management systems, or space planning platforms
What we offer:
Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach
Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan