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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for a Workplace Generalist to join our San Francisco hub and play a critical role in shaping an exceptional in-office experience for Figmates and visitors. As part of the Workplace team, you will ensure our space is welcoming, well-maintained, and operationally excellent. You’ll support daily facilities operations, vendor partnerships, on-site events, and office programs that bring our culture to life. This role is highly collaborative and fast-paced, requiring exceptional attention to detail, strong customer service instincts, and the ability to stay organized while managing multiple priorities. You’ll work closely with partners across the Workplace, People, Security, and IT teams, as well as with external vendors.
Job Responsibility:
Conduct daily walkthroughs to ensure a clean, safe, and well-organized workplace environment
Own day-to-day workplace operations, identifying and implementing improvements that enhance efficiency and the employee experience
Manage the workplace ticketing system, ensuring timely resolution, clear communication, and consistent follow-through
Coordinate office repairs, maintenance, and vendor partnerships, escalating issues as needed
Support and manage onsite programs including food, snack, and beverage services
Oversee office supply inventory, restocking, organization, and ordering for shared spaces
Support space planning, furniture moves, and layout updates, partnering with internal teams as needed
Assist with internal events, offsite coordination, health & safety protocols, and workplace budgeting support
Requirements:
2+ years of experience in workplace operations, facilities, or office management - ideally within a high-growth startup or tech environment, including experience supporting executive-level stakeholders
A strong customer service and hospitality mindset, paired with the ability to operate effectively in fast-paced, high-volume environments while maintaining exceptional attention to detail
Proven experience managing vendors, workplace programs, and day-to-day facilities operations, with a solution-oriented and proactive approach
Excellent communication, organization, and time management skills, including the ability to clearly document processes and prioritize competing requests
The ability to work independently and collaboratively, taking ownership, exercising sound judgment, and contributing to an inclusive and supportive workplace experience
Nice to have:
Event Management experience
Project Management experience
CPR/AED Certification
What we offer:
equity
health, dental & vision benefits
retirement with company contribution
parental leave & reproductive or family planning support