Workplace Experience Support Specialist Job at Robert Half (Cleveland)

Technical Support Specialist

In this role, you'll troubleshoot technical issues, maintain office hardware/sof...

Location

United States , Ramsey

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years in IT support or related role
Proficiency in Windows and Mac OS
Linux experience is a plus
Strong troubleshooting, organizational, and communication skills
Familiarity with network and hardware setup, including VOIP phones and peripherals
Ability to prioritize and manage multiple tasks effectively

Job Responsibility

Support employees with Microsoft Office products, video conferencing tools, and office hardware
Install, configure, and maintain IT equipment such as computers, phones, and printers
Troubleshoot and resolve technical issues on the production floor
Manage user accounts and permissions via Active Directory
Collaborate with our managed service provider on IT-related needs
Train staff on hardware/software use and ensure workplace efficiency

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in 401(k) plan
Free online training

Fulltime

Senior Customer Support Specialist

Paymode, LLC is looking for a Tier 1 Application Support Specialist. As a member...

Location

India

Salary:

Not provided

Bottomline

Expiration Date

Until further notice

Requirements

2+ years of experience in a customer service or helpdesk role
Proven ability to troubleshoot and support customers using software applications
Must have excellent listening and communication skills (written and verbal) with the ability follow instructions
Highly organized with good analytical problem-solving abilities
Must have strong written and communication skills, including the ability to effectively interact with internal teams, partners, and customers
Ability to multi-task in a fast-paced constantly evolving workplace
Candidates must be eligible to work in the US for any employer

Job Responsibility

Answer inbound calls and tickets, ensuring all customer contacts are responded to quickly, with a high level of service
Provide outstanding customer service to both internal and external customers
Thoroughly document findings, next steps, and learnings in tickets
Contribute to team documentation to facilitate knowledge sharing
Actively manage assigned tickets to ensure adherence to SLA’s
Ensure daily updates are provided to customers, expectations are clearly set and proactive internal follow up is performed
Conduct screen-share sessions with customers to troubleshoot issues, assist with navigating the application and/or reproduce reported issues
Deliver and perform against position and team performance metrics
Work with cross functional teams to research and resolve customer issues
Collaborate on issue resolution and escalate issues requiring technical resources

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

United States , Chicago

Salary:

76500.00 - 95000.00 USD / Year

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organized and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services, whether arranged through the landlord or directly by Perk (e.g., food & beverage, maintenance, cleaning, security, gardening, waste management), to ensure optimal costs, service quality, and response times
Collaborate with Experience, TechOps, Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
Plan for your future with our 401(k) plan with company matching contributions
Care for your furry friends through partner discounts on pet insurance
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

United States , Boston

Salary:

76500.00 - 95000.00 USD / Year

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organized and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services, whether arranged through the landlord or directly by Perk (e.g., food & beverage, maintenance, cleaning, security, gardening, waste management), to ensure optimal costs, service quality, and response times
Collaborate with Experience, TechOps, Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

What we offer

Receive competitive compensation and equity ownership in Perk
Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
Plan for your future with our 401(k) plan with company matching contributions
Care for your furry friends through partner discounts on pet insurance
Join our unforgettable Perk events, including our spectacular annual summer party
Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
Focus on your family with 12-16 weeks’ paid parental leave

Fulltime

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

Spain , Barcelona

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organised and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services (e.g., food & beverages, maintenance, cleaning, security, gardening, waste management) to ensure optimal cost, service quality and response time
Collaborate with Experience and Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

What we offer

Competitive compensation, including equity in the company
Generous vacation days so you can rest and recharge
Health perks such as private healthcare or gym allowance, depending on location
Flexible compensation plan to help you diversify and increase the net salary
Unforgettable TravelPerk events, including travel to one of our hubs
Spring Health - Get access to 12x therapy & 12x coaching sessions per year!
Exponential growth opportunities
VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice
IRL English or Spanish Lessons are held in the Barcelona office
Parental leave: 12 to 16 weeks, based on location and eligibility factors

Fulltime

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

United Kingdom , London

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organized and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the office operates smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services (e.g., food & beverages, maintenance, cleaning, security, gardening, waste management) to ensure optimal cost, service quality and response time
Collaborate with Experience and Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

Fulltime

Workplace Experience Specialist

We are looking for a passionate and proactive Workplace Experience Specialist to...

Location

Switzerland , Zurich

Salary:

Not provided

Yokoy

Expiration Date

Until further notice

Requirements

A genuine passion for creating exceptional workplace experiences
A continuous improvement mindset with strong attention to detail
Highly organized and capable of managing multiple priorities simultaneously
A natural problem-solver who stays calm under pressure and takes initiative
Strong interpersonal and communication skills – a true team player and stakeholder partner
A positive, can-do attitude with a proactive approach
A hands-on person capable of carrying projects within its scope autonomously from inception to completion

Job Responsibility

Own the daily workplace environment and ensure that it consistently delivers a 7-star experience to all employees
Ensure the ZRH, MUC, BER and VIE hubs operate smoothly, safely and to the highest standards by proactively identifying and addressing issues before they impact the employee experience
Perform regular walkthroughs to assess workspace conditions, flag improvement opportunities, and ensure the office looks and feels its best
Coordinate and manage office resources, including supplies, equipment, and furniture, ensuring everything is well-stocked and functioning
Monitor and oversee contracted services (e.g., food & beverages, maintenance, cleaning, security, gardening, waste management) to ensure optimal cost, service quality and response time
Collaborate with Experience and Health & Safety teams to maintain a safe, clean and comfortable workplace environment
Reinforce and amplify safety protocols and emergency procedures within the workplace
Act as a key point of contact for internal stakeholders and external vendors, ensuring expectations are managed and met with professionalism
Support and help coordinate workplace-related projects and internal events, working closely with internal teams to manage logistics and execution
Liaise with external suppliers and service providers to ensure timely and quality delivery of services

Fulltime

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