CrawlJobs Logo

Workplace Experience Site Lead

https://www.atlassian.com Logo

Atlassian

Location Icon

Location:
Australia , Melbourne

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

As the Workplace Experience Manager, your first priority is proactively optimising connection opportunities amongst teams, work friends, and our culture. Your secondary priority is to ensure that our offices are a place where Atlassians can 'GSD' whenever they choose to visit our offices.

Job Responsibility:

  • Continuous Improvement: Develop proposals and lead projects to deliver customer promises and business priorities
  • In-Office Experience: Act as a point of escalation for any issues in your office
  • Act as Budget Custodian: Manage budgets for food & drink, kudos, and staff wellness programs
  • Drive Office Value: Create action plans to meet business targets for cost, occupancy, and connection
  • Accelerate Atlassian Onboarding: Deliver New Hire onboarding in your geography
  • Improve Customer Journeys: Walk in the shoes of your customers to anticipate future needs and propose improvements
  • Food & Drinks Service: Partner with our catering vendor to ensure a quality daily dining program for Atlassians and visitors

Requirements:

  • 10+ years of relevant professional experience in program and portfolio management
  • Experience in Food & Beverage services is essential
  • Experience building strategy based on vision and goals, turning a strategy into executable plans, and driving high visibility and complex projects
  • An analytic rigor, drive to support decisions with data, and the ability to make data digestible to varied audiences (big data, financial models, etc.)
  • Experience in diagnosing pain points for teams, moving their Workplace Experience to good, and going the extra mile to ensure they are great

Nice to have:

A well-developed network of contacts in the employee experience and customer service industries

What we offer:
  • health and wellbeing resources
  • paid volunteer days

Additional Information:

Job Posted:
May 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Workplace Experience Site Lead

Workplace Operations & Experience Manager

We are elevating the standard of workplace experience across our portfolio, plac...
Location
Location
Ireland , Dublin
Salary
Salary:
65000.00 EUR / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years’ experience managing operations in a multi-let corporate or commercial property
  • A background in hospitality or customer experience, with a commitment to delivering professional, high-quality service
  • Confident communication skills and fluency in English
  • Strong organisational capability and the ability to manage multiple priorities
  • Proficiency with MS Office and a willingness to learn new building or FM systems
Job Responsibility
Job Responsibility
  • Create a warm, hospitality-inspired atmosphere, working closely with front-of-house teams to deliver an exceptional welcome for everyone entering the building
  • Lead all aspects of building operations including maintenance, inspections, compliance checks, and issue resolution
  • Build positive relationships with occupiers, proactively managing enquiries, gathering feedback, and identifying opportunities to enhance their workplace experience
  • Track and review building performance metrics, including energy use, sustainability initiatives, and opportunities for technological enhancements
  • Coordinate contractor activity on site, ensuring all works meet safety, quality, and regulatory standards
  • Support and improve reception and visitor management processes to maintain a polished, professional environment
  • Maintain an awareness of occupancy levels, lease arrangements, and service needs, ensuring operational activities remain aligned with budget and long-term asset objectives
What we offer
What we offer
  • Competitive salary and comprehensive benefits package
  • An inclusive, supportive team culture
  • The opportunity to help define the future of service-led building management
  • Fulltime
Read More
Arrow Right

Director, Workplace

The Director, Workplace will play a critical role in shaping the employee experi...
Location
Location
United States , San Francisco
Salary
Salary:
221000.00 - 260000.00 USD / Year
https://checkr.com Logo
Checkr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years experience in workplace operations, including 6 years in a direct people management role
  • exceptional ability to collaborate effectively with senior executives, thriving in a rapid-paced and high-growth setting
  • attention to detail, proficient in managing multiple tasks, time management
  • initiative in identifying improvement opportunities for processes and policies relating to the future of work
  • demonstrated data-driven approach with an analytical mindset in problem-solving
  • extensive experience in managing and strategizing for a sizable real estate portfolio
  • strong expertise in fostering culture and understands the elements that boost engagement in a hybrid workplace
  • experience leveraging AI and digital workplace technologies to optimize operations and employee experience
  • event management experience required
  • IFMA CFM credential preferred, but not required
Job Responsibility
Job Responsibility
  • Design and build a world-class workplace employee experience for Checkr employees
  • take charge of Checkr’s real estate strategy, handling both the portfolio's expansion and its maintenance
  • lead the design and implementation of Checkr’s hybrid work model, ensuring a balance between remote and office-based work settings
  • drive productivity, engagement, connection, and innovation within our team, leveraging both physical and digital space
  • design and execute internal Checkr events, acting as a link to external events when necessary
  • implement and leverage AI-driven tools to optimize operations, space utilization, and measure efficiency
  • deliver exceptional workplace services that reconcile cost, business needs, and employee expectations to build a dynamic and adaptable workplace
  • utilize relevant metrics to measure the Workplace team's success, including financial analysis, business planning related to Checkr’s real estate portfolio, and key performance indicators
  • stay ahead of future work trends and adapt Checkr’s model based on expert insights and data, both internal and external
  • oversee daily facilities operations, such as janitorial duties, HVAC maintenance, food service, and general maintenance across all Checkr locations
What we offer
What we offer
  • A fast-paced and collaborative environment
  • learning and development allowance
  • competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • up to $25K reimbursement for fertility, adoption, and parental planning services
  • flexible PTO policy
  • monthly wellness stipend, home office stipend
  • in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
  • Fulltime
Read More
Arrow Right
New

Regional Workplace Manager

A senior facilities management role with real impact. You’ll lead workplace and ...
Location
Location
United Kingdom , Birmingham; London; Milton Keynes
Salary
Salary:
Not provided
ampa.co.uk Logo
Ampa - Legal & Professional Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in workplace management or facilities management within a multi-site or regional portfolio
  • FM (or similar) degree level qualification
  • Strong technical knowledge of building operations, health & safety, fire safety and statutory compliance
  • Demonstrable experience managing FM suppliers, contracts, SLAs and KPIs
  • Experience delivering office refits, relocations, workplace change or capital projects
  • Strong financial management skills, including budget ownership, forecasting and cost control
  • Confident, practical leader with excellent stakeholder management and communication skills
  • Comfortable travelling between Birmingham and London as part of a regional role
Job Responsibility
Job Responsibility
  • Leading the workplace experience
  • Running great day-to-day operations
  • Delivering projects that make a difference
  • Making smart use of space and systems
  • Owning the numbers
  • Keeping our workplaces safe and compliant
  • Leading and developing people
What we offer
What we offer
  • A people-first culture
  • Supports flexible working
  • Focuses on outcomes rather than presenteeism
  • Fulltime
Read More
Arrow Right

Workplace Team Leader

An incredible opportunity to take charge of workplace operations in one of the U...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
ampa.co.uk Logo
Ampa - Legal & Professional Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years’ experience managing Workplace/Facilities operations in a professional services environment
  • Strong leadership experience across multi-site operations
  • High-level understanding of statutory and compliance requirements
  • Proven background managing front-of-house teams and high-volume workplace operations
  • Excellent communication skills, with resilience and confidence in handling complex situations
  • Strong budgeting, troubleshooting, and contractor-management experience
  • Proficiency across Microsoft 365, Teams, and workplace technologies
  • Hands-on mindset with the ability to thrive in a fast-paced environment
  • Experience delivering process improvements and operational efficiencies
Job Responsibility
Job Responsibility
  • Build strong relationships across the business to understand needs and deliver an exceptional, professional service
  • Ensure all requests, enquiries, and workspace standards are delivered to high service levels
  • Liaising with Internal events team to support all managed and non-managed events at locations of responsibility
  • Maintain excellent housekeeping and a welcoming, high-quality environment for all building users
  • Oversee visitor management processes, ensuring compliance and exceptional first impressions
  • Supporting appropriate objectives and strategies with the Regional Workplace Managers to deliver an outstanding service
  • Lead day-to-day operational delivery across Workplace services, including reception, meeting suites, catering, cleaning, vending, and document services
  • Manage and review SLAs, drive continuous improvement, and ensure value for money
  • Oversee contractor performance, reporting, and relationship management
  • Supervise external contractors and building management teams as required
  • Fulltime
Read More
Arrow Right

Associate Director Digital Workplace and IT Operations

The Associate Director of Digital Workplace and IT Operations is responsible for...
Location
Location
United States
Salary
Salary:
Not provided
avanos.com Logo
Avanos
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • 10-15 years of progressive IT experience
  • At least 5 years in a leadership capacity managing global IT operations and digital workplace environments
  • Proven success leading enterprise-scale ITSM and Service Desk transformations
  • Minimum 2+ years of experience managing ServiceNow or equivalent ITSM platforms
  • Demonstrated success in implementing and managing enterprise MDM, SCCM, AVD, and O365 environments
  • Extensive background in managing and securing IT environments within public cloud platforms (Azure preferred)
  • Strong record of delivering technology-driven improvements in user satisfaction, cost efficiency, and service performance
  • Ability to resolve complex technical and business challenges
  • Excellent communication, leadership, and negotiation skills
Job Responsibility
Job Responsibility
  • Oversee the ITSM framework and ensure alignment with ITIL best practices
  • Lead global IT Service Desk operations
  • Lead site IT operations to ensure consistent end-user experience across offices and manufacturing locations
  • Manage and optimize the Microsoft 365 platform
  • Oversee Azure Virtual Desktop and Cloud PC operations
  • Manage the enterprise MDM platform
  • Oversee configuration management, software distribution, and patch deployment across all endpoints using SCCM
  • Oversee management of global printing environments
  • Ensure reliable AV/VC systems for conference rooms and hybrid collaboration environments
What we offer
What we offer
  • Comprehensive and competitive range of benefits
  • Health care benefits
  • Retirement plans
  • Work/life benefits
  • Generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting
  • Benefits on day 1
  • Free onsite gym
  • Onsite cafeteria
  • Uncapped sales commissions
Read More
Arrow Right

Camp Coordinator

Coastal Camp at NatureBridge is a summer day camp designed to combine marine and...
Location
Location
United States , Sausalito
Salary
Salary:
20.00 - 22.00 USD / Hour
naturebridge.org Logo
NatureBridge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree and 2+ years related leading summer camp programming or experiential education experience
  • or an equivalent combination of education and experience
  • Demonstrated commitment to equity and inclusion in the workplace
  • Experience fostering positive outcomes for children with diverse behavioral needs
  • Customer service and office administration experience
  • Proficiency with Google Suite or equivalent database software
  • Excellent time management and organizational skills
  • Excellent attention to detail
  • Ability to balance multiple tasks at once and work independently
  • Experience or training in equity and inclusion work and commitment to upholding EI&D practices in the workplace
Job Responsibility
Job Responsibility
  • Serve as primary customer service contact for camp participant guardians, communicating with them via phone and email
  • Organize and distribute camp messages to other Camp Admin Team members
  • Maintain logistics systems such as camper waitlists, transfers and refunds
  • Perform ongoing maintenance and updates within the registration software, including editing program listings and participant information
  • Inventory and maintain camp supplies
  • Create and update camp curriculum and materials
  • Campus set up and break down before & after camp season
  • Assist with the hiring of camp staff, including conducting interviews and assessing applicants
  • Help plan and co-lead staff training (June 8-12, 2026)
  • Supervision of up to 10 seasonal camp staff, conducting field observations, providing guidance, inputting paperwork, and submitting payroll
What we offer
What we offer
  • Medical, dental and vision insurance
  • Option for a 403b retirement plan with employer match after six months
  • Generous paid vacation, training days and sick leave
  • Employee Assistance Plan (EAP)
  • Flexible Spending Account (FSA)
  • Housing may be provided as a benefit of employment
  • Fulltime
Read More
Arrow Right

General Manager

At Aruma, we support more than 5,000 people across the east coast of Australia t...
Location
Location
Australia
Salary
Salary:
Not provided
https://www.aruma.com.au Logo
Aruma
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years’ experience in senior workplace relations, employment law, or industrial strategy roles
  • A relevant degree in Law, Industrial Relations, HR, or related field is preferred but not mandatory
  • Proven experience in enterprise bargaining, union negotiation, and representing organisations at the Fair Work Commission
  • A strong grasp of Fair Work legislation, Awards, NES, and best-practice industrial principles
  • Confidence in providing advice to senior executives and Boards on risk and compliance
  • Leadership experience — you’ve built high-performing teams and coached others through change
  • A mindset that balances compliance with compassion — ensuring every policy, decision or conversation is rooted in respect.
Job Responsibility
Job Responsibility
  • Provide high-level strategic and tactical advice across all workplace relations matters
  • Lead a small team of expert advisors in supporting a national, multi-site workforce
  • Represent Aruma in conciliation, mediation, and hearing settings, including with the Fair Work Commission
  • Lead enterprise agreement negotiations and shape industrial strategy
  • Support major transformation projects, restructures, and strategic workforce initiatives
  • Influence the development of values-aligned people policies that support safety, inclusion and compliance
  • Act as the senior point of contact for union engagement, building strong, constructive relationships across multiple jurisdictions
  • Lead and resolve complex workplace matters, including sensitive investigations
  • Contribute to building a direct engagement culture, reducing unnecessary third-party intervention while uplifting leadership capability.
What we offer
What we offer
  • A senior leadership role in a growing, progressive and purpose-driven organisation
  • A flexible working environment with national reach and executive visibility
  • Generous salary packaging options, leave benefits, and development opportunities
  • A People & Culture team that’s collaborative, curious, and driven by genuine impact
  • A chance to shape how thousands of staff across Australia experience work — every day.
  • Fulltime
Read More
Arrow Right

Senior Building Experience Manager

As a Senior Building Experience Manager, you’ll be responsible for directly mana...
Location
Location
United States , New York City
Salary
Salary:
90000.00 - 120000.00 USD / Year
industriousoffice.com Logo
Industrious
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in directly managing a dynamic tenant experience program for owners of large office assets
  • Experience overseeing physical amenity spaces, tenant programming, building communications, marketing and sales, service culture, and team management
  • Ability to create engaging workplace experiences and operational skills to run them seamlessly
  • Enjoy being a connector who pulls together community, F&B, fitness, events, and arrival into one seamless experience
  • Thrive on leading teams, coaching talent, and setting service standards
  • Energized by variety in daily tasks
  • See hospitality as a strategy that drives community, culture, and building value
  • Take pride in making large, complex spaces feel warm, human, and easy to navigate
  • Ability to build strong bonds with occupiers and become an invaluable resource
  • Experience managing tenant experience and amenity budgets
Job Responsibility
Job Responsibility
  • Tenant Experience & General Management: Build strong bonds with occupiers
  • Ensure financial and engagement reporting are submitted on time
  • Monitor trends on an established cadence
  • Manage tenant experience and amenity budgets
  • Establish clear systems and procedures
  • Consistently identify ways to improve systems and processes
  • Provide assistance with new tenant move-ins, onboarding and in office services when asked
  • Assist marketing teams with ensuring collateral and experiences are per building brand identity standards
  • Assist leasing teams in highlighting the benefits of the building’s amenities
  • Deploy customer sentiment surveys such as NPS, CSAT and others
What we offer
What we offer
  • Performance-related bonus pay up to 12% of base salary
  • Heavily subsidized healthcare plans
  • Generous paid time off
  • Long-term incentive program
  • Wellness programs
  • Professional development grants
  • 401k plan
  • Fulltime
Read More
Arrow Right