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As the Workplace Experience Manager, your first priority is proactively optimising connection opportunities amongst teams, work friends, and our culture. Your secondary priority is to ensure that our offices are a place where Atlassians can 'GSD' whenever they choose to visit our offices.
Job Responsibility:
Continuous Improvement: Develop proposals and lead projects to deliver customer promises and business priorities
In-Office Experience: Act as a point of escalation for any issues in your office
Act as Budget Custodian: Manage budgets for food & drink, kudos, and staff wellness programs
Drive Office Value: Create action plans to meet business targets for cost, occupancy, and connection
Accelerate Atlassian Onboarding: Deliver New Hire onboarding in your geography
Improve Customer Journeys: Walk in the shoes of your customers to anticipate future needs and propose improvements
Food & Drinks Service: Partner with our catering vendor to ensure a quality daily dining program for Atlassians and visitors
Requirements:
10+ years of relevant professional experience in program and portfolio management
Experience in Food & Beverage services is essential
Experience building strategy based on vision and goals, turning a strategy into executable plans, and driving high visibility and complex projects
An analytic rigor, drive to support decisions with data, and the ability to make data digestible to varied audiences (big data, financial models, etc.)
Experience in diagnosing pain points for teams, moving their Workplace Experience to good, and going the extra mile to ensure they are great
Nice to have:
A well-developed network of contacts in the employee experience and customer service industries
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