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The Workplace Experience Coordinator role is responsible for multiple touch points related to the employee and client experience varying from events management, internal & external catering operations, front of house, the guest experience, and tours. You will also act as a ‘go to’ person and develop strong working relationships with different business areas, providing updates from a hospitality and building perspective to ensure a seamless working experience for our colleagues and visitors. Additionally, you will be part of a highly dynamic people team focused on delivering employee 11 star experience.
Job Responsibility:
Manage the Boston office end to end. This includes being present in the office Monday through to Friday
Coordination of all room setups, car park spaces and functional areas
Onboard new hires in person on day 1 and assist with new hire set up for both remote and office employees
Build partnerships with cross-functional teams and facilitate interactions across all levels of the business
Assist the people team and executive assistant function with scheduling, organizing events and team outings
Lead the Boston Fun committee to ensure the food program, schedule of events and activities are all operating well and to a high standard
Requirements:
Demonstrated experience and passion for workplace experience in an environment with high customer service standards
Interest and some experience in HR or Recruiting
Strong executive presence, confidence, poise, approachability, and ability to develop relationships with a variety of partners
Excellent verbal and written communication skills with an ability to articulate to key contacts and an ability to influence multiple partners
Nice to have:
Strong project management skills
A passion for employee experience
You thrive in a fast-paced environment and have a sense of urgency and ability to be flexible according to business needs
You like producing innovative and viable suggestions for enhancing the guest experience