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As a CBRE Workplace Experience Coordinator, you will be responsible for delivering a world-class customer service experience to employees and guests within a designated facility. This role serves as the first point of contact for visitors and supports workplace operations, events, vendors, and day-to-day office services.
Job Responsibility:
Serve as the first point of contact for all visitors, greeting them with a friendly and professional demeanor
Issue visitor and parking passes while following security protocols and procedures
Answer phones professionally and assist with presentations or speaking to groups as needed
Coordinate recreational, dining, and business activities on behalf of internal stakeholders
Manage janitorial and maintenance work orders and coordinate workplace services
Support mail services, office supply management, and onboarding activities
Respond to inquiries or complaints from employees, guests, and coworkers with a customer service–driven approach
Organize and manage onsite events, including space reservations, room setup/teardown, and supply delivery
Follow property-specific security and emergency procedures to ensure building safety
Coordinate with vendors supplying services or goods to the workplace
Manage calendars, reservations, and scheduling needs
Follow established procedures to solve routine issues with limited discretion
Requirements:
Strong client-facing and customer service skills
Excellent verbal and written communication skills
High school diploma or GED with up to 2 years of related experience
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Ability to follow standard work routines and procedures
Strong organizational skills with an inquisitive mindset
Basic computer proficiency
What we offer:
medical, vision, dental, and life and disability insurance