Workforce Management Analyst

• Analyze workforce data and provide actionable insights to aid in decision-making processes
• Prepare comprehensive reports using tools like PowerPoint, Excel, and Power BI
• Collaborate with HR Business Partners, providing them with data-driven insights and observations to support their decision-making and planning
• Work towards enhancing the function of analytics, providing recommendations for improvement
• Handle ad hoc reporting and auditing tasks, ensuring data accuracy and integrity
• Conduct detailed workforce analysis, identifying trends, patterns, and key observations
• Manage business process functions related to workforce management
• Utilize tools like Snagit for effective communication of data insights
• Demonstrate a strong ability to ask thought-provoking questions to uncover additional insights.

• Minimum of 10 years of experience in the service industry, preferably in a role related to workforce management
• Proficiency in Ad Hoc Reporting, with the ability to generate and interpret complex reports as required
• Experience in Auditing, with an eye for detail and a commitment to maintaining high quality standards
• Profound knowledge of Business Process Functions, including the ability to understand, analyze, and improve current processes
• Expertise in Workforce Analysis, including the ability to interpret data and make informed decisions regarding workforce allocation and management
• Proficiency in Workforce Management (WFM), with experience in using WFM tools to manage and optimize workforce productivity
• Experience in Workforce Planning, with the ability to develop and implement effective workforce strategies and plans
• Proficiency in presentation software, with the ability to create compelling presentations for various audiences
• Advanced skills in spreadsheet software, including the ability to use advanced formulas and create complex spreadsheets
• Experience with data visualization tools, with a focus on creating interactive data visualizations and reports
• Proficiency in Snagit, with the ability to capture, edit and share screenshots or video clips effectively.

Curiosity and eagerness to explore data and uncover insights.

• Medical insurance
• Vision insurance
• Dental insurance
• Life and disability insurance
• Eligibility to enroll in company 401(k) plan
• Competitive compensation
• Free online training.