Workflow Automation Analyst Jobs

Control Testing Automation Analyst, Vice President

This position reports to the Services, Markets, Banking/ International & Client ...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Subject matter expert on data management and reporting
Strong project management experience, including relevant experience in Risk & Controls
Exemplary analytical and continuous improvement skills
Good understanding of MCA (Managers Control Assessment) frameworks and processes
Knowledge of the end-to-end processes within Markets, Banking, Client and/ or Services an advantage
Effective communication, written and presentation skills
Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones
Experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management systems preferred

Job Responsibility

Supports the Services, Markets, Banking/ International & Client Controls Testing Utility by identifying and prioritizing opportunities to automate control testing tools (monitoring and testing) and developing requirements documents and user acceptance criteria for the automation
Serves as subject matter expert on testing automation initiatives and provides automation support when team is assessing an automated control design, ensuring control automation solutions are sustainable and appropriate in the context of the materiality of the risk and the frequency of control operation
Monitors initial testing results and performs a hand-off to the offshore Testing Analysts, ensuring control testing procedures are accurate and complete
Leads the automation lifecycle by proposing and creating automation solutions, grooming, unblocking hurdles, and validating automated tool designs
Prepares for control automation rollout, validating that the solution outputs provided by the automation team align with expected results
Strategically works with the Control Owners to advocate for the embedding of controls, monitoring and testing as part of system enhancements
Conducts research as required on data availability, including location, format and access needed for the target data
Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business’ strategy
Serves as liaison with control testing team and automation team on any issues that may occur with the automation after the rollout
Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Automation Engineering Lead Analyst

Enterprise Analytics Services (EAS) team (Part of Cloud Technology Services Orga...

Location

India , Pune; Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Total 10+ years of IT experience
Solid hands-on experience of 6+ years with Linux operating systems, including extensive experience with VMware environments
Solid proficiency cultivated over 6+ years in Unix Shell scripting, Ansible, Terraform, Python scripting, and Java for robust automation and development
Proven experience of 5+ years in automation, architecting, deploying, and managing solutions utilizing containerization technologies, including Docker, Kubernetes, OpenShift, and Helm, in production environments
Extensive expertise with 5+ years of hands-on experience in SQL language, complemented by a strong command of multiple Relational Database Management Systems (RDBMS), HiveQL, and Spark for data manipulation and analysis
Experience working with AWS/GCP. Certification is preferred
Demonstrated DevOps skills with a minimum of 4 years of experience, including proficiency in version control (GitHub) and practical application of CI/CD tools (e.g., Jenkins, Tekton, Harness)
Preferred experience with observability tools like Grafana, Elastic Kibana, Splunk etc.
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Job Responsibility

Design, develop, and maintain automation solutions to streamline the deployment, configuration, and lifecycle management of complex systems
Identifying tasks that are repetitive, time-consuming and, strategically implement automation to optimize resource capabilities, improve efficiency and cost savings
Engineer and customize enterprise platforms to align with evolving organizational requirements, ensuring scalability, reliability, and maintainability
Build and deliver custom solutions, enhancements and extensions that improve system capabilities, operational workflows, and end-user experience
Evaluate and certify new product features and releases through structured testing and validation to ensure compatibility, performance, and security within the enterprise environment
Collaborate cross-functionally with operations teams to provide technical guidance, develop fit-for-purpose automation tools, and support production needs
Engage with external vendors and internal stakeholders to coordinate product features, raise enhancement requests, and resolve technical issues efficiently
Liaise with end users and internal customers to gather requirements, provide technical solutions, and deliver a high standard of service and support
Contribute to the overall system architecture and engineering strategy, promoting automation-first approaches and reusable design patterns
Document processes, solutions, and best practices to ensure transparency, knowledge sharing, and operational excellence

Fulltime

Optimization & Automation Finance Lead Analyst

The Fin Solutions Lead Analyst is accountable for management of complex/critical...

Location

Costa Rica , Heredia

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience within the financial services industry
Leads process optimizations to streamline processes resulting in simplification, standardization, and gained efficiencies
Drives implementation of automation solutions through the Software Development Life Cycle (SDLC)
Leads execution of critical strategic initiatives from the team book of work (BOW)
Oversee, manage and support QATV tooling enablement and business process improvement
Contributes to the design, roll-out and governance of financial solutions
Bachelor’s degree, potentially Master’s degree
Understanding of financial reporting and testing requirements
Stakeholder management, facilitation, and excellent communication
Lean Six Sigma process improvement experience and knowledge of methodology

Job Responsibility

Contributes to the design, roll-out and governance of financial solutions
Participates in formulating and setting strategic direction for the processes, organization, and architecture covering Finance across Citi businesses, products, functions and locations
Assists in setting business and information architecture standards for Finance
Plays a part in setting and operating necessary forums and frameworks to establish and govern policies for global Finance processes
Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
Integrates Finance expertise and Industry expertise within a defined area
Advises on standards around which others will operate
Leads execution of critical strategic initiatives from the team book of work (BOW)
Coordinates and contributes to the ideas of the entire function
Performs other duties and functions as assigned

Fulltime

Product Operations Analyst

Instawork is seeking a detail-oriented and automation-savvy Product Operations A...

Location

India , Bengaluru

Salary:

Not provided

Instawork

Expiration Date

Until further notice

Requirements

Automation Enthusiast: built workflows using tools like n8n, Zapier, or Make.com
AI-Powered Problem Solver: leverage AI tools like ChatGPT, Claude, or other LLMs
Data-Driven & Analytical: comfortable diving into databases using SQL, analyzing trends in Excel or Google Sheets, creating dashboards
Technical Tinkerer: enjoy building solutions using no-code/low-code platforms like Replit, Retool, or similar tools, not afraid to write simple scripts or work with APIs
Process Optimizer: identifying inefficiencies and redesigning processes, organized, detail-oriented
Self-Starter & Collaborative: work independently to manage multiple projects, partner effectively with cross-functional teams including Biz-Ops, product, sales, and payroll

Job Responsibility

Own Data Quality & Integrity: implement and maintain robust processes for validating and verifying data accuracy
Build & Deploy Automation Solutions: design and implement automation workflows using N8n, Zapier, or custom scripts
Leverage AI for Operational Excellence: utilize AI tools to automate data processing, generate insights, create documentation
Manage End-to-End Projects: own short-term and long-term operational projects with comprehensive documentation
Drive Process Improvements: continuously identify opportunities to streamline operations through automation
Partner Across Functions: work closely with Biz-Ops, product management, engineering, billing ops, and sales teams

Fulltime

AI Customer Engagement Analyst Intern

College/University Graduate hires undergoing a specific training and development...

Location

United States , Andover

Salary:

35.00 - 40.25 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field
Familiarity with programming languages or technical tools relevant to the role
Basic programming or scripting knowledge (e.g., Python)
Knowledge of workflow AI tools (e.g., Langflow)
Strong interest in AI tools, workflows, and a passion for learning
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Time management skills and working with strict deadlines
A collaborative, solution-focused mindset and overall sense of urgency

Job Responsibility

Support senior team members on assigned technical projects as determined by the business unit
Rework and help build AI enabled workflows into processes
Help identify and troubleshoot technical issues, providing support and suggesting solutions
Assist with maintaining and updating hardware, software, and other technical systems
Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
Actively engage in learning about new technologies and methodologies relevant to work
Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner
Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment

Fulltime

Business Analyst

As a Business Analyst you will support the implementation of projects or part of...

Location

United States , Jacksonville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5 years as Business Analyst working on projects or product teams leveraging different methodologies with primary focus on agile
Experience with end-to-end implementation projects including design configuration, testing, training, reporting
Must have experience with agile methodologies preferably SAFe

Job Responsibility

Build and maintain relationships with corporate stakeholders analyzing and understanding user stories business processes non-functional requirements system capabilities customization integration process design and system implementations
Perform requirements gathering / clarifications with technical team leveraging agile techniques
Work with implementation partners to ensure a smooth project / product teams go lives
Work with internal staff to implement functions and features for areas as needed including but not limited to workflows data imports and exports automation and optimization opportunities
Develop a thorough understanding of the business needs and priorities by developing strong relationships with business owners
Coordinate with the technical team and business stakeholders
Accountable for properly following all IT standards processes and methodologies as applicable including but not limited to Quality Assurance QA Project Management Life Cycle PMLC and Software Delivery Life Cycle SDLC
Function as a subject matter expert for application design feature optimization scalability user experience visualization and data integrity
Design and develop BI reports and dashboards by understanding the business requirements designing the data model and developing visualizations that provide actionable insights
Responsible for managing data sets ensuring they are clean accurate and ready for analysis

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

KYC Intermediate Analyst

We are seeking a dynamic Process Excellence Specialist at the C11 level to drive...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s/University degree or equivalent experience in a relevant
5-8 years of experience in process excellence, automation, or operations roles within banking, financial services, BPO, or consulting environments
Proven expertise in VBA macros / MS Access, Power Query, and advanced Excel functions
hands-on experience automating complex workflows
Strong analytical and problem-solving skills, with the ability to break down complex processes and recommend practical solutions
Experience in preparing business presentations (PowerPoint) and communicating technical concepts to non-technical stakeholders
Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification is plus)
Ability to work independently as an individual contributor, manage multiple priorities, and deliver results under tight deadlines.

Job Responsibility

Identify, analyze, and execute automation opportunities within KYC operations using VBA, Power Query, and other relevant tools to streamline processes and improve data quality
Develop, maintain, and optimize dashboards, trackers, and reports to support operational decision-making and regulatory compliance
Collaborate with KYC subject matter experts, operations teams, and compliance partners to map current processes, identify pain points, and design improved workflows
Prepare and deliver business presentations, process documentation, and project updates to senior leadership, ensuring clarity and actionable insights
Support the implementation of Lean, Six Sigma, and other process excellence methodologies to drive continuous improvement and operational excellence
Monitor process performance metrics (KPIs), analyze trends, and recommend corrective actions to ensure compliance with internal and external standards
Act as a subject matter expert for automation and process optimization within the KYC EMEA team, providing guidance and training as needed
Ensure all automation and process changes adhere to Citi’s risk management, compliance, and data governance frameworks
Maintain up-to-date documentation of processes, workflows, and automation logic for audit and knowledge transfer purposes.

What we offer

Resources to meet unique needs
Financial well-being and planning for future
Access to learning and development resources
Career growth opportunities
Impact through volunteerism.

Fulltime

Legal Analyst

Influur is redefining how advertising works, through creators, data, and AI. Our...

Location

Colombia , Bogotá

Salary:

Not provided

Influur

Expiration Date

Until further notice

Requirements

Contract Drafting: Create and review agreements with influencers, brands, and partners
Policy Training: Help sales and marketing teams stay aligned by training them on legal policies (Privacy, Cancellation, Contracts)
Platform Management: Own the contract lifecycle management flow and Carta for equity management
Automation Skills: Capable of automating simple workflows in Zapier, N8N, Make or similar tools
Corporate Compliance: Support corporate obligations for our Mexican subsidiary while keeping U.S. operations buttoned up
Board Coordination: Track Board meeting minutes and ensure timely signatures
Organization & Storage: Maintain legal files and ensure everything is easily accessible and up to date
Is bilingual (English & Spanish) and comfortable moving across different legal systems
Is currently pursuing a law degree and looking to gain practical, global experience
Has basic knowledge of the U.S. legal system and is eager to deepen expertise. Open to talent across Latin America

What we offer

Competitive equity in a venture-backed company
Opportunities to grow fast and develop
Remote work

Fulltime

Workflow Automation Analyst

Ethos

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 08, 2025

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