Workday Functional Recruiting and Onboarding Configurator, Citi

Citi

Location:
Costa Rica, Heredia

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Workday Functional Recruiting and Onboarding Configurator is responsible for liaising between business users and technologists to exchange information in a concise, logical, and understandable way in coordination with the Technology team. The role involves hands-on Workday configuration, problem-solving for complex system issues, design of end-to-end solutions, and collaboration with both internal teams and external partners.

Job Responsibility:

Build solutions that are sustainable and scalable using Workday configuration
perform hands-on configuration in Workday Recruiting and Onboarding
work closely with business partners to understand the requirements and design end to end solutions
consult with users to solve complex system issues/problems through in-depth evaluation of business processes and recommends solutions
support system change processes from requirements through implementation and provide input based on analysis of information
consult with business clients to determine system functional specifications and provides user and operational support
identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
act as advisor and work as a team to achieve business objectives, performing other duties and functions as assigned
assess the impact and feasibility of configuration or business process changes and their impact on Workday, security, and/or integrations
provide Workday expertise and recommendations that meets HR and Operations teams business needs and is compliant with Citi standards and policies
perform analysis on Workday configuration and business process changes resulting from change requests
execute comprehensive unit testing
collaborate with internal project teams and external partner resources
provide consistent and clear communications between all project stakeholders
step into scrum teams when required

Requirements:

5-8 years of relevant experience
3+ years’ experience in implementation or production support of Workday Recruiting and Onboarding with a demonstrated understanding of key HR / Talent Acquisition processes
Workday Pro certification recommended
Subject matter expertise and prior experience with Workday Recruiting / Talent Acquisition in a configurator role or capacity
Knowledgeable in Workday Docs, offer letters, business process configuration, job application configuration, notifications, calculated fields and condition rules
Knowledgeable in Workday Reporting and Integrations
Must be a self-starter and able to work independently in a fast-paced global environment
Effective with time management, documentation, and organizational skills
Must have the ability to organize and effectively provide responses and prioritize assigned tasks
Demonstrated multi-tasking ability, analytical skills, problem solving skills, strong communication, interpersonal and influencing skills
Ability to work on highly diverse cross-functional, and geographically distributed project teams
Ability to work with project team members at all levels
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Experience working within an agile framework is preferable, not essential

Nice to have:

Workday Pro certification
experience working within an agile framework

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Workday Functional Recruiting and Onboarding Configurator