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Norse Group is a leading facilities management provider, built on strong partnerships with Local Government. We’re proud to deliver high-quality services across the UK—and now, we’re looking for a proactive and organised Works Coordinator to join our Norwich Head Office team, supporting a new private retail client. As a Works Coordinator, you’ll play a key role in ensuring our maintenance operations run smoothly. You’ll be the central point of contact for coordinating reactive and planned works, liaising with internal engineers and external contractors to deliver efficient service.
Job Responsibility:
Allocating work requests to internal teams or external contractors
Raising purchase orders and processing related invoices
Tracking and updating work orders to ensure timely completion
Supporting financial processes for client invoicing
Ordering and scheduling delivery of materials
Monitoring project progress and providing client updates
Assisting management in prioritising tasks across the client portfolio
Requirements:
Previous experience in a works coordination or similar administrative role
Excellent verbal and written communication skills
Strong Microsoft Office skills (Word, Excel, Outlook)
Ability to manage deadlines and multitask effectively
Nice to have:
Experience in Building Maintenance or Facilities Management
What we offer:
25 days annual leave + bank holidays
Statutory NEST pension scheme
4+4 Sickness Scheme
A supportive team environment and opportunities for growth