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Window & Door Repair Technician

jeld-wen.co.uk Logo

JELD-WEN UK

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Location:
United States , Pontiac

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Category:

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Contract Type:
Not provided

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Salary:

19.76 - 32.88 USD / Hour

Job Description:

JELD-WEN is currently seeking a Window & Door Repair Technician to join our growing team. As a Window and Door Repair Technician at JELD-WEN, you will be a key member of the Site Service & Warranty team. You will be responsible for performing service work on various products, and accurately inspect JELD-WEN window and door products to find root cause of the service issue. You will report directly to the Field Services Manager. This is a remote role and applicant must reside within a 25 - mile radius from Pontiac, MI. This role does not involve IT, electronics, or machinery service work.

Job Responsibility:

  • Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues
  • Visit customer homes or job sites to diagnose and repair windows and doors, ensuring proper installation, alignment, and function
  • Maintain tools and service vehicle in proper and safe working order
  • Operate a company service vehicle in a safe and considerate manner
  • Become familiar with all JELD-WEN products in your coverage region
  • Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently

Requirements:

  • Knowledge of window and door installation and repair practices
  • Weekly travel with some overnight and overtime is a requirement in this position, along with flexible working hours
  • High School Diploma or HSED
  • Must have a valid driver’s license as well as a clean driving record
  • 5 years field service technician experience (or experience in the same or similar industry is a plus.)
  • Must have carpentry skills, be able to use hand and power tools and measuring devices
  • The ability to lift 50-75 lbs., climb, lift, pull
  • and safely perform tasks on a ladder, scaffolding, or other raised devices
  • Experience in residential or commercial window and door installation, repair, or glazing required
  • general carpentry or construction background considered a plus
  • Be dependable, self-motivated, have the ability to problem solve and contribute to building a positive team environment
  • Strong customer service skills, excellent communication, and organizational skills

Nice to have:

  • general carpentry or construction background considered a plus
  • 5 years field service technician experience (or experience in the same or similar industry is a plus.)
What we offer:
  • medical, dental, vision, and basic life insurance
  • up to 15 days’ vacation leave annually
  • ten paid holidays
  • 401k Retirement Savings Plan
  • Prescription Drug Plan
  • Flexible Spending Account (FSA)
  • Health Reimbursement Account (HRA)
  • Employee Assistance Program (EAP)
  • Tuition Reimbursement
  • Employee Discount Program

Additional Information:

Job Posted:
December 25, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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