Wet deck attendant, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Sydney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

W Sydney is now casting for a WET Deck or 2930 attendant to focus on customer service and maintenance of our WET Deck and/or 2930 bar on level 29. Collaborating closely with the venue management, this integral role will focus on creating unique and vibrant experiences for our guest.

Job Responsibility:

Setting up the cabanas and sunlounges in the morning
Greeting and welcoming guests to the WET Deck
Escorting the guests to their cabanas and sunlounges
Managing guest requests and enquiries
Supporting B&F operations
Activating the B&F programming
Offering WET Deck services
Continuously engaging with guests and talent
Ensuring the cleanliness of WET deck and 2930 surrounding areas
Attending to guest requests and beverage and food orders
Reporting any maintenance concerns
Service and cleaning of the cabanas, sunlounges and the bar area in line with the standards
Ensure cabanas and sun lounges are set up with pool towels and amenities every morning
Ensure WET Deck is fully stocked with guest amenities, and towels
Assisting the wider B&F team as required
Ensuring equipment and storerooms are clean and maintained
Using appropriate chemicals for cleaning purposes whilst ensuring safe practices are maintained
Providing excellent guest service that is engaging, personal and attentive
Ensuring the precision in processing orders, accommodating any special requests or dietary restrictions and delivering beverage and food orders promptly
Maintaining and cleaning the area in a timely manner and resetting tables
Staying informed about the menu offerings, including ingredient and preparation methods, and assist guests with menu choices and recommendations
Working closely with kitchen and bar staff to ensure efficient and coordinated service

Requirements:

Passionate about curating diverse and authentic experiences for guests
Ability to create memories for a lifetime
Team player with fun-loving individuals
Excellent guest service that is engaging, personal and attentive
Knowledge of menu offerings, including ingredient and preparation methods
Ability to assist guests with menu choices and recommendations
Ability to work closely with kitchen and bar staff to ensure efficient and coordinated service

What we offer:

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
Discounts on food & beverage across all our hotels
Recognition programs to keep you motivated
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
‘Great Places to Work’ certified

Additional Information:

Job Posted:
April 24, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Wet deck attendant