Welcome Host

• Greet guests with a warm and friendly smile
• Provide the highest level of hospitality when working on reception or in restaurant and bars
• Ensure guests are aware of the hotel’s facilities and provide personalised recommendations
• Ensure high standards are delivered and maintained at all times
• Provide warmest hospitality to ensure guests want to return
• Work across multiple departments including Reception, Food & Beverage and Housekeeping
• Support different departments often at busy times

• Friendly and extremely personable
• Ability to deliver company standards in each interaction
• Ability to remain calm and professional under pressure
• Ability to react effortlessly to unexpected circumstances
• Genuine passion for the hospitality industry
• Great work ethic

Previous experience in a hotel, spa, bar or restaurant

• Staff live-in accommodation available
• Stream - ability to access up to 40% of wages as earned each week
• 28 days annual leave (rising to 33 days after 5 years)
• Enhanced maternity and paternity pay
• Health cash plan with access to discounted perks and high street discounts
• Long service awards, including free meals and free stays
• Employee Assistance Programme
• Discounted accommodation, food, and drink in properties
• Pension and Life assurance
• Bespoke training programmes accessible to all
• Apprenticeships available
• Monthly gratuities