CrawlJobs Logo

Welcome Duty Manager

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Australia , Melbourne

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Welcome Duty Manager at W Melbourne assists in administering Welcome Desk functions, supervises daily operations, and serves as the property Duty Manager to ensure the highest level of hospitality. The role involves overseeing Welcome Ambassador, Wheels, Concierge, Whatever/Whenever, and Welcome Desk teams, managing guest interactions, and maximizing department performance in a luxury hotel setting.

Job Responsibility:

  • Assists the Welcome Manager in administering Welcome Desk functions and supervising Talents on a daily basis
  • Serves as the property Duty Manager and oversees all property operations, ensuring the highest level of hospitality and service are provided
  • Represents property management in resolving any guest or property related situation
  • Manages the flow of questions and directs guests within the Living Room
  • Ensures guest and talent satisfaction and maximises the financial performance of the department

Requirements:

  • A proactive and upbeat demeanor that inspires excellence
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable guest experiences
What we offer:
  • Competitive Salary and annual salary review every July
  • Mentor/Buddy Program
  • Career Advancement opportunities for interstate and global transfers
  • Prime Location in Melbourne CBD
  • Birthday paid day off
  • 35% off food and beverages at W Melbourne
  • Global room night discounts from Marriott International
  • Participation in community service projects
  • Employee Referral Bonus

Additional Information:

Job Posted:
December 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Welcome Duty Manager

Duty Manager

Come and be a Duty Manager at Premier Inn in Manchester City Centre (Piccadilly)...
Location
Location
United Kingdom , Manchester
Salary
Salary:
13.36 GBP / Hour
beefeater.co.uk Logo
BEEFEATER
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in retail or other jobs where you have successfully led people before
  • Proven leadership skills
  • Excellent communication and organisational skills
Job Responsibility
Job Responsibility
  • Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant
  • Manage a reliable, high-performing team that ensures the smooth running of our hotel
  • Manage everything from health & safety standards to creating an exceptional guest experience
What we offer
What we offer
  • Training and support from day one
  • Clear career path within our business
  • Whitbread Benefits Card: up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Company pension
  • Save-as-you-earn scheme
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more
  • Workplace adjustments, part-time and flexible working where possible
  • Parttime
Read More
Arrow Right

Duty Manager

Duty Manager position at Marriott Executive Apartments Bangkok Sukhumvit 101, re...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Enter Marriott Rewards information
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Complete cashier and closing reports
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Follow up to ensure requests have been met
  • Fulltime
Read More
Arrow Right

Office Coordinator

We are working with a leading company in Sheffield who are seeking a proactive O...
Location
Location
United Kingdom , Sheffield
Salary
Salary:
30000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in office management or administration
  • Exceptional PA skills
  • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Excellent communication and interpersonal skills
  • A proactive attitude and the ability to work independently
Job Responsibility
Job Responsibility
  • Managing day-to-day office operations
  • Supporting the team with administrative tasks and PA duties
  • Handling correspondence and maintaining records
  • Coordinating meetings and managing schedules
  • Ensuring the office space is organised and welcoming
  • Utilising your strong Microsoft Office experience to create reports, presentations and type documents
What we offer
What we offer
  • 25.5 days holiday plus bank holiday
  • extra day for your birthday
  • free parking
  • generous pension
  • Fulltime
Read More
Arrow Right

Receptionist

As a Receptionist, your primary role will be to ensure smooth communication with...
Location
Location
United States , Blue Ash, OH
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 1 year of experience in a receptionist role within the financial services sector
  • Proven ability to perform receptionist duties effectively, including welcoming guests and managing appointments
  • Experience with a multi-line phone system, demonstrating excellent telephone etiquette
  • Proficiency in basic office skills such as scheduling, organizing, and multitasking
  • Knowledge of basic office equipment operation, including photocopiers, fax machines, and scanners
  • Demonstrated experience in data entry with a focus on accuracy and efficiency
  • Proficiency in numeric data entry, with a proven track record of speed and precision
  • Experience with typing data entry, showcasing a high words-per-minute rate
  • Skilled in filing systems, both digital and physical, ensuring efficient document management
Job Responsibility
Job Responsibility
  • Operate multi-line phone system to answer incoming calls efficiently
  • Welcome and assist visitors entering the office
  • Contribute to the team by accomplishing data entry tasks accurately
  • Utilize basic office equipment for daily tasks
  • Ensure accurate filing and organization of office documents
  • Handle mail and package deliveries from FedEx/UPS, including using stairs
  • Maintain and update numeric data entries
  • Provide general clerical support, including typing data entries
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right

Duty Manager

From high-octane lobby socialising to events, celebrations, and business conclav...
Location
Location
Qatar , Doha
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Take ownership and responsibility for Duty Management shifts
  • Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
  • Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
  • Knowledge of all arrivals and departures, using guest name at all times
  • Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
  • Fully conversant with current availability situation at any given time, and also future availability
  • Complete knowledge of all features and services (including Food & Beverage outlets, spa/gym - menu/price/promotions/hours)
  • Fully conversant with all hotel room types, numbers, layout, locations, rates
  • Fully conversant with special packages, short and long-term promotions (hotel, outlets, spa)
  • Liaise with Housekeeping and Engineering as required for Out Of Order rooms
  • Fulltime
Read More
Arrow Right

Duty Manager

We are seeking a highly skilled and Guest-focused Duty Manager to join our team....
Location
Location
India , Pune
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous Duty Manager experience, preferably within a hotel environment
  • Exceptional communication and interpersonal skills to build strong rapport with guests and colleagues
  • Confident and proactive problem-solver with strong conflict resolution abilities
  • Ability to remain calm and composed under pressure and in emergency situations
  • Excellent time management and multitasking skills in a fast-paced service environment
  • High attention to detail with a genuine commitment to delivering 5-star service
  • Experience with Opera PMS is preferred
  • First Aid and CPR certification is an advantage
Job Responsibility
Job Responsibility
  • Oversee and coordinate all aspects of hotel operations during assigned shifts
  • Ensure exceptional guest service by addressing inquiries, resolving issues, and anticipating needs
  • Manage and motivate team members to maintain high performance standards
  • Handle guest complaints and concerns professionally and efficiently
  • Coordinate with various departments to ensure seamless communication and service delivery
  • Implement and enforce hotel policies, procedures, and safety regulations
  • Monitor and maintain cleanliness and presentation standards throughout the property
  • Manage check-in and check-out processes, ensuring a smooth and welcoming experience for guests
  • Conduct regular inspections of public areas and guest rooms to maintain quality standards
  • Assist in training and developing staff to enhance their skills and knowledge
  • Fulltime
Read More
Arrow Right
New

Restaurant & Bakery host cashier

At Perkins Restaurant & Bakery our employees are part of the Perkins extended fa...
Location
Location
United States , Bristol
Salary
Salary:
12.00 - 13.00 USD / Hour
perkinsrestaurants.com Logo
Perkins Restaurant & Bakery
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
  • Must be able to communicate clearly
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment
  • Must be able to fit through openings 30” wide
  • Must be able to work irregular hours under heavy pressure/stress during busy times
  • Bending, reaching, walking
Job Responsibility
Job Responsibility
  • Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards
  • Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty
  • Controls the flow of business in the dining room so guests feel welcome and comfortable
  • Check out Guests at the register
  • Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory
  • Opens the door as guests enter and leave the building
  • Uses greeting, seating and waiting list procedures
  • Seats guests in a friendly and timely manner in person or on telephone
  • Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
  • Completes wait sheets
What we offer
What we offer
  • Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
  • 401k, Health Savings Account
  • Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance
  • Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!
  • Parttime
Read More
Arrow Right

Restaurant and Bakery Server

At Perkins Restaurant & Bakery our employees are part of the Perkins extended fa...
Location
Location
Salary
Salary:
2.13 - 20.00 USD / Hour
perkinsrestaurants.com Logo
Perkins Restaurant & Bakery
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene
  • Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
  • Must be able to communicate clearly
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment
  • Must be able to fit through openings 30” wide
  • Must be able to work irregular hours under heavy pressure/stress during busy times
  • Bending, reaching, walking
Job Responsibility
Job Responsibility
  • Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards
  • Shows quests genuine hospitality while providing them with a memorable experience
  • Look like a professional and show sincerity with a positive, friendly attitude
  • Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty
  • Greets guest in a courteous and respectable way when seated at station
  • Welcomes guests immediate upon seating with a non-scripted greeting
  • Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs
  • Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately
  • Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step
  • Actively engage Guests who have concerns and remedy them
What we offer
What we offer
  • Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
  • 401k, Health Savings Account
  • Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance
  • Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!
  • Parttime
Read More
Arrow Right