Welcome Coordinator, CVS Health

Welcome Coordinator

CVS Health

Location:
United States, Hazel Park

Category:
Health and Beauty

Contract Type:
Employment contract

Salary:

17.00 - 28.46 USD / Hour

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Job Description:

The Welcome Coordinator at Oak Street Health creates an inclusive environment for all individuals entering the clinic and ensures a positive first and last impression. The position involves various administrative tasks to support patient care, such as scheduling, phone calls, updating records, and maintaining common areas. Welcome Coordinators report to the Practice Manager and are key to ensuring seamless healthcare experiences.

Job Responsibility:

Welcoming patients and guests
conducting visit check-in and assisting patients with required forms
collecting co-pays
updating patient information and making changes in electronic medical record platform
scheduling/rescheduling appointments within electronic medical records platform
managing phone lines by answering, taking messages, and conducting outbound calls as instructed
managing faxes in the electronic fax platform
maintaining the cleanliness of the Welcome and Community Room areas
may be required to float to other centers in the region on an infrequent basis
other duties as assigned

Requirements:

Strong computer skills required and basic knowledge of Google Suite
professional phone etiquette
fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization

Nice to have:

Experience in customer service setting strongly preferred
some college preferred

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost wellness screenings
tobacco cessation and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access

Additional Information:

Job Posted:
September 30, 2025

Expiration:
March 25, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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