Welcome Ambassador, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Scottsdale

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Welcome Ambassador position at W Scottsdale, responsible for greeting guests, escorting them to rooms, handling luggage, providing information about property amenities and local areas, arranging transportation, and ensuring exceptional guest service experience.

Job Responsibility:

Greet and escort guests to rooms
Open doors and assist guests/visitors
Inform guests of property amenities, services, and hours
Explain room features to guests
Transport guest luggage to/from rooms
Assist with luggage storage and retrieval
Assist guests in/out of vehicles
Supply guests with directions
Arrange transportation for guests
Communicate parking procedures
Report accidents, injuries, and unsafe conditions
Maintain awareness of undesirable persons
Ensure uniform and appearance are professional
Welcome and acknowledge all guests
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak using clear professional language
Answer telephones using appropriate etiquette
Develop positive working relationships
Comply with quality assurance standards

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Ability to read and visually verify information in various formats
Physical ability to move at required speed (run, walk, jog)
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull objects up to 50 pounds without assistance
Move over sloping, uneven, or slippery surfaces
Move up and down stairs and service ramps
Reach overhead and below knees including bending, twisting, pulling, and stooping

Additional Information:

Job Posted:
September 19, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Welcome Ambassador