CrawlJobs Logo

Website Experience & Support Specialist

worxbranding.com Logo

WORX

Location Icon

Location:
United States , Prospect

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Website Experience & Support Specialist is responsible for maintaining and optimizing website experiences for WORX client partners via Content Management Systems (CMS).

Job Responsibility:

  • Work in collaboration with UX, content/marketing, and technology teams to produce and implement strong content design for digital interfaces
  • Interface directly with WORX client partners to collect website content and strategize on implementation
  • Populate and maintain websites and landing pages utilizing various CMS platforms (ConcreteCMS, WordPress, Unbounce, etc.)
  • Optimize website content for SEO and metadata
  • Conduct regular website audits and remediations for ADA compliance using a 3rd party auditing system
  • Implement Google Tag Manager and event tracking for website analytics adhering to data privacy and cookie compliance rules
  • Create CMS user guides and conduct CMS trainings with client partners upon launch of new websites

Requirements:

  • 1+ year of experience in website support, user experience or a related field
  • Experience with CMS platforms
  • Understanding of website analytics and Tag Manager implementation
  • Knowledge of SEO and metadata best practices
  • Familiarity with website accessibility guidelines and regulations
  • Strong communication skills and ability to collaborate with team members
  • Excellent project management skills and attention to detail

Additional Information:

Job Posted:
December 13, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Website Experience & Support Specialist

Junior Search Experience Specialist

Join SER – a global leader in intelligent content automation – as our Junior Sea...
Location
Location
United States , Boston
Salary
Salary:
Not provided
afi-solutions.com Logo
AFI Solutions GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A passion for search, SEO and digital content
  • Excellent English writing skills (US native)
  • Curiosity to explore new platforms, trends, and AI tools
  • A desire to learn more about document management/enterprise content management, automation and AI
  • A structured, proactive, and creative mindset
  • Initial experience in content marketing, SEO or communications is a plus
  • Either a university degree (e.g. in Marketing) or comparable work experience
Job Responsibility
Job Responsibility
  • Increase SER’s visibility in search engines and LLM tools
  • Research, create and distribute guest articles for relevant blogs and industry magazines
  • Actively participate in relevant conversations on platforms such as LinkedIn, Reddit, YouTube and public user groups
  • Initiate and contribute to meaningful discussions across forums and social media platforms
  • Contribute to semantic SEO efforts in platforms like Wikidata and Wikipedia
  • Continuously monitor KPIs and performance to adapt and enhance strategies and tactics
  • Boost SER’s digital presence with high-impact website content
  • Write unique, longtail-focused content for our blog and website
  • Continuously optimize and update existing web content for relevance and SEO impact
  • Experiment with new content formats designed to improve presence in AI overviews and LLM tools
What we offer
What we offer
  • A modern tech stack and freedom to experiment with AI
  • Flexible working location
  • A team that loves to test new ideas, support each other and celebrate wins
  • Personalized onboarding and mentoring program
  • Professional growth support: regular development check-ins, internal training, and conference opportunities
  • An international, future-oriented workplace with a long-term perspective
  • Fulltime
Read More
Arrow Right

IT Website Specialist

The IT Website Specialist is responsible for optimizing My Amazon Guy’s website ...
Location
Location
Salary
Salary:
Not provided
myamazonguy.com Logo
My Amazon Guy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Website Specialist, IT Specialist, Web Developer, or similar hybrid role
  • Strong understanding of HTML, CSS, JavaScript, and responsive design
  • Proficiency in SEO and familiarity with SEO tools
  • Experience in IT troubleshooting, system administration, or data operations
  • Strong analytical, logical thinking, and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritize, and manage cross-team projects
  • Proficiency in Google Workspace, Microsoft Office, Excel, and dashboard/report creation
  • Experience with tools such as Jotform, Airtable, Zapier, HubSpot, and Asana
  • Experience in data analytics, automation, and API integrations
Job Responsibility
Job Responsibility
  • Maintain, update, and optimize website content to ensure accuracy, relevance, and alignment with marketing initiatives
  • Oversee website design, functionality, and user experience across all devices
  • Ensure the website is responsive, fast, secure, and visually aligned with brand standards
  • Collaborate with marketing and content teams to produce high-quality, SEO-driven content
  • Conduct technical SEO audits (broken links, speed, usability, metadata, schema)
  • Assist the CTO and IT Department in maintaining dashboards, data pipelines, and system integrations
  • Support internal teams with IT troubleshooting, system access, and security measures
  • Maintain and optimize company systems including 1Password, Airtable, HubSpot, Jotform, Monday.com, Asana, Google Workspace, Slack, and more
  • Assist in automation builds using tools like Zapier and API-related workflows
  • Enhance data integrity by identifying broken processes, system dependencies, and data discrepancies
What we offer
What we offer
  • Competitive salary base
  • Permanent work-from-home setup
  • Unlimited FREE access to MAG School courses and SOP Library
  • Opportunities for professional development and career advancement
  • Fulltime
Read More
Arrow Right

Housing Specialist

This short-term contract to permanent position focuses on providing administrati...
Location
Location
United States , New Orleans
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  • Strong skills in data entry and email correspondence
  • Experience managing inbound and outbound calls professionally
  • Ability to schedule appointments and manage calendars effectively
  • Familiarity with WordPress website updates and maintenance
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication abilities
  • Ability to work collaboratively in a team-oriented environment
Job Responsibility
Job Responsibility
  • Facilitate IT procurement by managing purchase requests, coordinating vendor communication, tracking orders, and ensuring compliance with organizational policies
  • Support IT project initiatives by assisting the IT Director and collaborating with internal managers to organize resources, track deliverables, and maintain documentation
  • Update and maintain the agency's WordPress website by posting IT-related content and ensuring consistent, detail-oriented online representation
  • Monitor and manage IT service tickets, ensuring timely resolution and clear communication with staff throughout the process
  • Serve as the primary point of contact between the IT department and agency staff, fostering detail-oriented and efficient communication
  • Perform administrative tasks such as creating documents, spreadsheets, and correspondence using Microsoft Office tools
  • Coordinate schedules and appointments to support IT departmental operations and project timelines
  • Provide customer service excellence by addressing inquiries and maintaining a high standard of support
  • Assist with vendor communications and project documentation for initiatives like electronic documentation and camera systems projects
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Customer Care Centre Specialist

Customer Care Centre Specialist (Quality Assurance) role focused on maintaining ...
Location
Location
Mexico , Ciudad de México
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Passionate about customers and act to ensure a positive shopping experience
  • Passionate about growing and developing business
  • Always strive for excellence and high performance
  • Passionate about home furnishing, people's life at home and the IKEA range of products and services
  • Experience on Contact Centre: Quality Assurance supervisor or similar
  • Supporting and cooperating
  • Interacting and presenting
  • Analysing and Interpreting
  • Adapting and Coping
Job Responsibility
Job Responsibility
  • Ensure customers receive a consistent level of service by focusing on measuring and maintaining quality through a quality framework
  • Act as the Voice of the Customer by collecting and collating feedback, developing reports and providing insights and analysis
  • Update information for accuracy and relevancy on self-serve tools and websites
  • Work with business departments to understand business plan and long-term development needs
  • Support internal communications to align with IKEA's culture and values
  • Process and file all administrative documentation accurately and timely
  • Fulltime
Read More
Arrow Right

Trilingual Administrative Assistant

The Trilingual Administrative Assistant (TAA) provides trilingual administrative...
Location
Location
France , Paris
Salary
Salary:
2300.00 - 2447.00 EUR / Month
woah.org Logo
WOAH - World Organisation for Animal Health
Expiration Date
February 20, 2026
Flip Icon
Requirements
Requirements
  • Undergraduate degree OR degree in administrative support, humanities, or related discipline
  • Professional experience in administrative assistance with international exposure
  • Experience in roles involving complex administrative systems, process design, operational structuring, or organisational analysis
  • Experience working in environments where procedures are not fully predefined
  • Experience with web content management (standard CMS such as WordPress)
  • Experience in managing or supporting projects in an international or multi‑stakeholder environment
  • Experience contributing to the development, documentation or improvement of administrative or operational processes
  • Experience preparing, editing and formatting documents for internal and external audiences (e.g., reports, presentations, briefings)
  • Experience collaborating with cross‑functional teams or supporting technical teams through administrative coordination
  • Excellent command of English, French and Spanish, both written and oral
Job Responsibility
Job Responsibility
  • Provide administrative and technical support to the various teams within WAHIAD (55%)
  • Draft, format, proofread, redirect and archive incoming and outgoing emails to facilitate knowledge transfer within the WAHIAD team and the Organisation
  • Document, review and improve administrative processes, and provide guidance and training to the WAHIAD team as required
  • Analyse complex administrative situations where processes are undefined or fragmented, structure the problem, propose operational approaches, and coordinate the implementation of agreed solutions
  • Manage the publication, update and archiving of WAHIAD-owned content on various platforms include SharePoint, Customer Relationship Management tool (CRM), Delegates web portal, WOAH website, and WAHIS support desk platform
  • Participate in activities linked to the improvement and evolution of various WOAH platforms (CRM, Delegates web portal, WOAH website)
  • Support the planning and follow-up of WAHIAD team activities
  • Support the technical activities of the WAHIAD team
  • Support the general onboarding of new WAHIAD colleagues, liaising with other Departments/Units as required
  • Process WAHIAD purchases through the Organisation’s procurement tool
What we offer
What we offer
  • The salary is exempt from income tax in France
  • WOAH places high value on a multicultural and positive work environment
  • Fulltime
Read More
Arrow Right

Office Support Specialist

Serves as the first point of contact for the general public in the State Histori...
Location
Location
United States , Cheyenne
Salary
Salary:
22.63 USD / Hour
wgfd.wyo.gov Logo
Wyoming Game and Fish Department
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's Degree (typically in Business)
  • 0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
  • OR 2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I
Job Responsibility
Job Responsibility
  • Serves as the first point of contact for the general public
  • Performs a variety of administrative duties, including attending meetings and producing meeting minutes, preparing invoices, and submitting paperwork for payments
  • Responsible for managing social media outreach for SHPO, which includes ensuring consistent and appropriate messaging on a variety of social media platforms
  • Performs executive-level administrative and support duties
  • Performs program and/or fiscal duties, including preparing vouchers and invoices for payment
  • Ensures all travel requests, state vehicle requests, and employee leave requests are processed
  • Prepares payment requests and payment vouchers through the WOLFS system
  • Assists with overall SHPO office management, including communication and coordination between employees and outside agencies
  • Serves as the first point of contact for members of the public and outside agencies
  • Attends meetings for purposes of taking and producing minutes
What we offer
What we offer
  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans that help you build a secure future
  • Flexible schedules and work-life balance options
  • Fulltime
Read More
Arrow Right

SEO Specialist

Our client is seeking a knowledgeable and detail-oriented SEO Specialist to join...
Location
Location
Malta
Salary
Salary:
Not provided
abroad-internships.com Logo
Abroad Internships
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as an SEO Specialist, SEO Executive, or similar role within the iGaming industry
  • Strong understanding of on-page, technical, and off-page SEO
  • Hands-on experience with tools such as Ahrefs, SEMrush, Google Search Console, and GA4
  • Ability to analyse data, identify issues, and communicate findings clearly
  • Organised, proactive, and comfortable managing multiple tasks in a fast-paced environment
  • Strong attention to detail and willingness to stay up to date with SEO best practices
  • Comfortable working independently in a remote setup
Job Responsibility
Job Responsibility
  • Support the development and execution of SEO strategies for clients within the iGaming sector
  • Conduct keyword research, competitive analysis, and technical SEO audits
  • Optimise on-page elements such as metadata, internal linking, and content structure
  • Assist in managing link-building initiatives and evaluating backlink quality
  • Monitor and report on website performance, rankings, and traffic trends using SEO tools
  • Collaborate with content teams to ensure SEO best practices are implemented across all assets
  • Identify opportunities for improvement and provide data-driven recommendations
  • Stay updated on algorithm changes, industry developments, and search trends relevant to iGaming
What we offer
What we offer
  • Competitive Compensation: You will receive a highly competitive compensation package, which includes a competitive base salary, performance bonuses, and other incentives, all reflective of your experience and contribution
  • Work-Life Balance: We value work-life balance and offer flexible working arrangements, recognising that achieving your best in your career requires a healthy balance between work and personal life
  • Fulltime
Read More
Arrow Right

Content & Copy Specialist

My client, a renowned luxury hotel group, celebrated for delivering exceptional ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive copywriting experience
  • Experience preferably within luxury brands or the luxury hotel market
  • Proficiency in project management systems like ClickUp
  • Engaging and approachable manner
  • Proactive attitude
  • Ability to juggle multiple tasks simultaneously
Job Responsibility
Job Responsibility
  • Ensure all copy and content align with the brand's tone of voice
  • Produce engaging, guest-centric material for various platforms (website, gift shop products, booking engine)
  • Meticulous editing and proofreading to maintain error-free content
  • Collaborate with hotel teams to refine collateral (menus, signage)
  • Work alongside graphic designers to create compelling invitations and print advertisements
  • Craft copy for digital advertising campaigns
  • Support B2B content for travel agent events and trade shows
  • Foster strong working relationships with international employees across the organisation
Read More
Arrow Right