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Web Operations Specialist

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Knorr Marketing

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Location:
United States, Traverse City

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Knorr Marketing is seeking a Web Operations Specialist. Our Team is growing – Join our team where your talent meets purpose, and every teammate shapes our success.

Job Responsibility:

  • Project & Support Management
  • Client Engagement & Support
  • Website Reporting & Quality Assurance
  • New Website Builds
  • Search Performance Management

Requirements:

  • Manage all website change requests
  • Track and follow up on support requests in project management system daily
  • Regularly check in with web clients on their experience with their website
  • Inform clients about new features and digital products
  • Maintain 1-2 client touchpoints per month
  • Send and discuss monthly website reports with clients
  • Regularly review websites for issues and assist with QA during launches
  • Serve as the main point of contact for new builds
  • Conduct product walkthroughs and answer client questions
  • Coordinate with web, art, and billing teams to ensure project completion
  • Set up analytics and monitor site indexing
  • Track and optimize search performance

Nice to have:

  • Passionate individual who strives at organization and communication
  • Align with core values: Servant Leader
  • Passionate
  • Excellence
  • Positive team builder
  • Humble
  • Integrity
What we offer:
  • Health Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA)
  • Vision Insurance
  • Simple IRA
  • Health Savings Account (HSA)
  • Life Insurance
  • Supplemental Life Insurance
  • Disability Insurance
  • Military Leave
  • Family Medical Leave
  • Paid Time Off
  • Paid Holidays
  • Bereavement Leave
  • Company Social Events

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Job Link Share:

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