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Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Job Responsibility:
Picking orders and maintaining housekeeping standards in the warehouse
Loading and unloading vehicles
Serving customers
Providing exceptional customer service
Maintaining safety standards within the warehouse at all times
Committed to delivering outstanding service
Professional, driven and enthusiastic
Provide the highest level of service to internal and external customers
Ensure delivery of products to customers against tight deadlines
Customer facing within the branch, serving on the trade counter and dealing with customers over the telephone
Flexible to work additional hours to deliver the best customer experience
Promote and embrace inclusive team environment
Requirements:
Self motivated
Team player
Ideally with some warehouse experience
Knowledge of products associated with the plumbing and heating industry
Enthusiasm and a can-do attitude
Flexible with working hours
Approach to delivering customer and business needs
Proof of right to work in the UK
Understanding that the role is offered on a flexible basis
Commitment to delivering outstanding service
Professional, driven and enthusiastic
Nice to have:
Great positive attitude
Teamwork
Loving it
Safe Practices
Flexibility
What we offer:
Bonus
Discounts, savings and cash back at numerous retailers
Savings on driving lessons, phone bills, gym memberships
Life assurance
Extended family policy including maternity, paternity, additional annual leave
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion