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Within CISO, the Vulnerability Operations Team is responsible for managing and improving the Vulnerability Management Process globally, providing oversight and coordination for the highest criticality vulnerabilities (GEMs), and for managing the vulnerability lifecycle for technology products owned within the Chief Information Security Office (CISO). The Vulnerability Operations team was recently formed to lead the operational response to the most critical cybersecurity vulnerabilities, known as GEMs, and to drive tactical and strategic improvements to the Vulnerability and Threat Management Process. Operational response efforts include end-to-end oversight of the data flow and GEMs/potential GEMS, escalations for past due vulnerabilities and providing stakeholders with actionable data and dashboarding to aide in the visualization of risk and remediation efforts needed.
Job Responsibility:
Drive vulnerability reporting and engagement program enhancements
Rationalize tooling and initiatives for vulnerability lifecycle management and reporting
Develop relationships with sectors to resolve aging critical vulnerabilities on assets within Citi
Prioritize various business requirements for enhancements to vulnerability management program
Analyze data to identify trends, opportunities and deliver audit/regulatory deliverables
Work with vulnerability lifecycle managers, Asia and Europe-based operations and application support teams to analyze requirements, design and develop specs and manage data which supplies information to all vulnerability threat reporting and analysis
Lead Europe-based level one support team, responsible for basic troubleshooting and providing clarity to data consumers on steps required for vulnerability remediation
Implement identified process improvements
Requirements:
5+ years in vulnerability management or information security reporting functions
Strong project management skills
Familiar with management of development items in Jira
Strong communication skills
Familiarity with Vulnerability Assessment tools, e.g., Nessus, Qualys, etc.
OS Security, e.g., Unix, Linux, Windows, Cisco, etc.
Web application infrastructure, e.g., Application Servers, Web Servers, Databases
Web development and programming languages i.e., Python, Perl, Ruby, Java, and/or .Net
Business Intelligence tools
SQL scripting and advanced Excel skills
Strong work ethic and a proactive mindset with ability to think “outside of the box” to solve problems
Fluency in English
Experience solving complex data flow challenges
Advanced knowledge of complex queries for data analysis
Experience with at least one coding language (PowerShell, Python, C#, etc.)
Experience in automation and optimization of repetitive processes and reporting
Bachelor’s degree/University degree or equivalent experience
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
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