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Vp, Product Management (Travel)

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Clear

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Location:
United States, New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

270000.00 - 310000.00 USD / Year
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Job Description:

As VP of Product, you will lead CLEAR’s travel-focused product organization. Your mission: drive adoption, customer delight, and retention through exceptional omnichannel experiences. You’ll orchestrate product strategy and experience vision across mobile, web, airport infrastructure (pods, e‑gates, signage), and ambassador devices.

Job Responsibility:

  • Define, articulate, and own the strategic roadmap for aviation products across physical and digital channels, ensuring strong alignment with broader CLEAR goals
  • Set KPIs for bookings, retention, satisfaction, cost-efficiency, and growing Total Addressable Market (TAM)
  • Champion a premium, frictionless and coveted customer experience across mobile, web, airport touchpoints (i.e., pods, e-gates, signage), ambassador interactions and tools and member care
  • Drive global expansion by developing strategies to increase adoption among international travelers in U.S. airports, planning and piloting CLEAR rollouts in selected international hub airports
  • Collaborate with engineering, design, operations, marketing, airport partnerships, and legal to ensure cohesive omnichannel product delivery across mobile, web, physical portals, signage, ambassador tools
  • Collaborate with marketing, brand, sales, and operations to execute compelling campaigns that drive adoption and loyalty, leveraging data-driven insights for continuous optimization
  • Build, mentor, and lead a high-performing Product Management organization, fostering a culture of collaboration, measurement, consumer empathy, and ambition

Requirements:

  • 13+ years in product management
  • 4+ years of leadership experience and managing managers
  • Proven success in consumer-facing products with strong P&L outcomes
  • Background in airports, travel, or physical–digital product ecosystems is a plus
  • Deep appreciation for product aesthetic and design-driven execution
  • Demonstrated cross-functional leadership across engineering, design, marketing, and operations
  • International market experience, especially driving adoption among global users, is a plus
  • Ability to drive alignment across senior executives, business and technical leads
  • Unafraid to dive deep into the details, while also still able to come up for air and see the big picture
  • Ability to create clarity and drive focus in complex and dynamic contexts
  • Outstanding written and verbal communication skills, including description of technical topics to non-technical audiences
  • Passion for learning new things and driving innovation
  • Obsession with the customer experience
  • Growth mindset: self-aware of strengths and areas to develop

Nice to have:

  • Background in airports, travel, or physical–digital product ecosystems
  • International market experience, especially driving adoption among global users
What we offer:
  • Hybrid work environment
  • Meals and snacks in offices
  • Stipend and reimbursement programs for well-being and learning & development
  • Comprehensive healthcare plans
  • Family building benefits (fertility and adoption/surrogacy support)
  • Flexible time off
  • Free OneMedical memberships for you and your dependents
  • 401(k) retirement plan with employer match
  • Annual bonuses
  • Commission
  • Restricted Stock Units

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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