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Visitor Engagement Officer

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Department of the Premier and Cabinet (DPC)

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Location:
Australia , Adelaide

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Contract Type:
Not provided

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Salary:

58709.00 - 63154.00 AUD / Year

Job Description:

As a first point of contact within the Museum, VEOs provide accurate information and assistance in-person, online, and through digital platforms. They support a visitor journey by facilitating enquiries, ticketing and point of sale transactions, hosting programs, greeting and gallery invigilation. Through both formal and informal interactions, VEOs ensure visitors enjoy meaningful, safe and memorable experiences while engaging with the South Australian Museum.

Job Responsibility:

  • Deliver frontline visitor experiences in a vibrant cultural precinct museum role
  • Engage diverse audiences and share the Museum’s stories and collections
  • Support memorable museum visits through friendly service
  • Provide accurate information and assistance in-person, online, and through digital platforms
  • Support a visitor journey by facilitating enquiries, ticketing and point of sale transactions, hosting programs, greeting and gallery invigilation
  • Ensure visitors enjoy meaningful, safe and memorable experiences while engaging with the South Australian Museum

Requirements:

  • Participate in the department's Performance Management Program
  • May be assigned to another position at this remuneration level or equivalent
  • Requires a working with children check
  • Requires a National Criminal History check
  • Required to work as part of a 7 day roster including weekends & public holidays

Additional Information:

Job Posted:
January 08, 2026

Expiration:
June 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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