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Villa Rental Coordinator

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Four Seasons

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Location:
United States of America , Kailua-Kona, Hawaii

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

29.54 USD / Hour
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Job Description:

The Four Seasons Resort Hualalai is looking for a Villa Rental Coordinator who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Villa Rental Coordinator’s have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.

Job Responsibility:

  • Book villa and home rental reservations and ensure exceptional rental experiences
  • Respond to telephone, email and web-based inquiries for villa and home rentals, including tours of prospective guests and travel agents
  • Coordinate transactions of guest reservations, including drafting and execution of rental agreements
  • Assist with the development of collateral materials for consumer distribution
  • Perform periodic inspections of unoccupied rental units
  • Maintain guest files and database for future tracking and marketing purposes
  • Manage inventory, front desk, reservations and accounting in property management system
  • Maintain reservations spreadsheets, Rental Agreements and archiving of rental records
  • Prepare and maintain Owner files, complete with a detailed inventory list of the furnishings in each rental residence
  • Assist with the preparation of financial reports as needed
  • Assist in providing forecasts of the rental program for operations
  • Work closely with the Property Managers and the Concierge to ensure the highest quality rental experience for the guest
  • Work closely with the Property Managers and homeowners in maintaining the rental units
  • Complete special projects or any other duties as requested from time to time

Requirements:

  • A valid driver’s license and a current traffic abstract are required
  • Successful candidate must possess legal work authorization in United States
  • Required to obtain a Drivers Abstract when working in roles which may require driving a vehicle
  • Weekend & Holiday availability required
  • High school diploma and 2 years administrative experience required
  • Previous experience in hotel reservations, front desk/concierge or vacation rental reservations preferred
  • Excellent Verbal and Written Communication skills
  • Strong Customer Service skills
  • Familiar with Word, Excel and Outlook. DocuSign and Opera preferred

Nice to have:

  • Previous experience in hotel reservations, front desk/concierge or vacation rental reservations
  • Familiar with DocuSign and Opera
What we offer:
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Parttime
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