Vendor Performance Manager

• Manages communications and coordination between T-Mobile and its vendors to enhance interactions, transactions and business relationship
• Develops and maintains dashboards and reporting tools to provide real-time insights into vendor performance, service level adherence, and spend efficiency using tools such as Excel, Power BI, or SQL-based platforms
• Monitor and synthesize a variety of vendor metrics and KPIs, and effectively communicate analysis and insights to a wide range of audiences
• Implements a structured framework for vendor management, ensuring compliance with contractual obligations and performance metrics
• Develops metrics and implements improvement plans to boost vendor performance and productivity
• Optimizes value to T-Mobile and provides support to the vendor management team through effective supplier management strategies and streamlined processes
• Strengthens business relationships through diligent oversight and strategic supplier coordination
• Also responsible for other Duties/Projects as assigned by business management as needed

• Bachelor's Degree Business Administration, Supply Chain Management, or related field
• 4-7 years Experience with vendor/partner relationships, managing communications and ensuring compliance with contractual obligations
• 2-4 years Developing and implementing improvement plans for vendors to enhance performance and support strategic objectives
• 2-4 years Implementing and managing structured frameworks for vendor management to optimize performance metrics and productivity
• Leadership Ability to lead and influence both internal and external teams to achieve business objectives and improve vendor performance
• Strategic Thinking Capability to develop strategic approaches to vendor management that align with T-Mobile's overall business goals
• Vendor Management Expertise in managing effective business relationships and contracts to ensure compliance and performance metrics are met
• Cross Functional Relationships Ability to work effectively across different departments within T-Mobile to ensure cohesive vendor management strategies
• Analytics Ability to analyze vendor performance data to identify trends and areas for improvement
• Microsoft Excel Proficiency in Microsoft Excel for data analysis, reporting, and tracking vendor metrics
• Communication Strong verbal and written communication skills to effectively negotiate with and manage expectations of vendors
• Project Management Skills in managing projects related to vendor transitions, implementations, and performance evaluations
• At least 18 years of age
• Legally authorized to work in the United States

Negotiation Strong negotiation skills to secure favorable terms and manage contracts effectively with various vendors

• Total Rewards Package
• competitive base salary and compensation package
• annual stock grant
• employee stock purchase plan
• 401(k)
• access to free, year-round money coaches
• annual bonus or periodic sales incentive or bonus
• medical, dental and vision insurance
• flexible spending account
• employee stock grants
• employee stock purchase plan
• paid time off
• up to 12 paid holidays
• paid parental and family leave
• family building benefits
• back-up care
• enhanced family support
• childcare subsidy
• tuition assistance
• college coaching
• short- and long-term disability
• voluntary AD&D coverage
• voluntary accident coverage
• voluntary life insurance
• voluntary disability insurance
• voluntary long-term care insurance
• mobile service & home internet discounts
• pet insurance
• access to commuter and transit programs