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Act as the main client liaison between clients and Sotheby’s specialists for all types of valuations. Involves the management and the production of multi-departmental valuations, for sale consignments and manage any resulting sale process through to completion, working particularly closely with key revenue generating departments, business getters, specialists and regional offices in the areas of greatest growth.
Job Responsibility:
Oversee the entire valuation process: carry out pre-valuation visits, to assess the contents of properties, calculate fees, organize the correct team of specialists and valuers for client visits, write briefs, proofing and act as quality check before documents are sent to the client
Visiting clients in order to prepare draft and formal valuations for sale, insurance, tax and estate purposes
Preparing this work in the form of accurate and detailed cataloguing in a timely and efficient manner and to the highest technical standards
Maintaining the highest standards of integrity and trustworthiness and maintaining complete client confidentiality at all times
Liaising with the Expert Departments within Sotheby’s in order that valuations are produced to the highest standards of description and accuracy
Direct, manage and oversee the resulting multi-departmental consignments: supervise the labelling and shipment of property, liaise with specialists regarding sale dates, estimates, reserves, maintain all correspondence with clients and ensure correct payment is made
Act as the ‘glue’ holding together every aspect of the consignment pre- and post-sale process to ensure that all commitments and deadlines are met (both client and internal)
Direct and manage the consignment team throughout the proposal and pitch process in conjunction with senior business generators and/or the relationship manager
Review the commercial potential and sale opportunities of each valuation, discussing the best approach to take with the Department Head of Valuation & Collections, whether the valuation should be carried out or not and the approach to charges
Possess detailed knowledge of the correct principles to Sotheby’s valuations
Work with Proposals team and specialists to generate proposals for potential property for sale
Act as the main contact for nominated departments or regions, overseeing their valuation processes, and act as the point of contact for their valuations
Deal with general enquiries and respond accordingly
Prepare summary reports and action points at the start, throughout and on completion of a valuation, identifying opportunities for sale and client relationship development and seeing through to successful sale consignments
Agreeing terms for sale with business managers and relevant departments
Pro-actively build the valuation work carried out through the maintenance and development of private, professional and institutional relationships
Hold line manager responsibilities for (training, mentoring, review and goal setting etc.)
Other projects as assigned by Department Head of Valuations & Collections
Requirements:
Auctioneer degree and art education skills
At minimum 2 years of experience as generalist
Excellent communication, interpersonal and organisational skills
Great client skills
Fluency in English and an additional foreign language is a plus
High sense of confidentiality
Numerical, analytical and detail skills
High computer literacy
Flexible approach to working hours and being prepared to travel extensively in France and Europe as and when required
Able to work under pressure, keeping to tight deadlines
Be self-motivated and able to works effectively alone using own initiative