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Robert Half is looking for a Mid to Senior Level UX Researcher who can independently drive high-impact research across the product lifecycle—from foundational exploration to evaluative testing. In this role, the UX Researcher will partner closely with Product, Design, Data Science, Legal/Compliance, and Engineering to inform strategic decisions and optimize user experience in an emerging domain that blends financial behavior with sports fandom. The UX Researcher will own and execute mixed-methods research that uncovers customer needs, identifies friction points, validates concepts, and guides product direction. You will help the team deeply understand both sports prediction behaviors and the emotional, cognitive, and trust-related drivers that shape user engagement with event contracts and prediction-based trading. This is an opportunity to influence a new category by delivering research that’s rigorous, actionable, and grounded in real customer insight.
Job Responsibility:
Independently drive high-impact research across the product lifecycle—from foundational exploration to evaluative testing
Partner closely with Product, Design, Data Science, Legal/Compliance, and Engineering to inform strategic decisions and optimize user experience
Own and execute mixed-methods research that uncovers customer needs, identifies friction points, validates concepts, and guides product direction
Help the team deeply understand both sports prediction behaviors and the emotional, cognitive, and trust-related drivers that shape user engagement with event contracts and prediction-based trading
Requirements:
Over 5 years of UX Research expertise, including extensive industry experience conducting studies throughout the product development lifecycle
Skilled in evaluating onboarding and educational interventions
Conducted competitive benchmarking and UX analysis across various products
Proficient in mixed-methods research, designing and executing qualitative and quantitative studies such as interviews, usability tests, diary studies, surveys, competitive analyses, and concept validation
Ability to transform ambiguous product questions into clear research strategies, actionable methods, and impactful deliverables
Experienced in collaborating with cross-functional teams, including Product, Design, Engineering, and Data Science
Skilled at synthesizing findings into compelling insights that influence product direction
strong communicator comfortable presenting to senior stakeholders
Thrives in fast-paced environments requiring adaptability, autonomy, and speed
Nice to have:
UX Research background in fintech or other regulated industries
Familiarity with behavioral economics, decision science, and risk-based user behavior
Experience designing research for early-stage experimental features or 0→1 products
Comfortable partnering with analytics teams to integrate qualitative and quantitative insights into unified recommendations
What we offer:
medical, vision, dental, and life and disability insurance