Usher/ticket Taker

• Enthusiastically greet guests and provide event information
• Responsible for scanning guest’s tickets as they enter the building
• Escort guests to their sections/seats, and monitor aisles / steps in assigned section to be kept clear and compliant with fire codes
• Enforce facility policies (i.e., no smoking, no re-entry)
• Proactively approach guests that may have a questions, difficulty, or complaint. Creatively resolve guests' troubles up to the level where intervention by a supervisor is required
• Identify and respond to emergencies, involve Security or Supervisors as appropriate
• Remain calm and direct guests to the designated area of safety in the event of an emergency

• Good Communication skills required
• High school diploma or GED preferred
• One-year prior experience in customer service position preferred
• Be able to stand, walk and climb stairs for duration of shift
• Ability to stand for long periods of time required
• Must be able to climb stairs in restricted lighting
• Ability to move quickly from one area to another in a safe manner
• Stay calm under pressure

Paid Sick Leave