Usher Supervisor Job at Legends Global (Pensacola)

Usher

This position will greet and assist guest at events including answering question...

Location

United States , Fresno

Salary:

16.90 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Received High school diploma or GED
At least six (6) months customer service experience preferred
Must be able to work in a fast paced diverse environment
Convey strong verbal & interpersonal skills
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and adjust to situations as they occur
Must be able to work irregular hours including nights, weekend and/or holidays as needed
Must be able to stand and/or walk for hours at a time

Job Responsibility

Greet and assist guest at events including answering questions that arise
Represent the facility with outstanding friendly custom service greeting and assisting guest at events
Report problems or concerns to appropriate department
Receive all guests with outstanding friendly customer service
Answer general questions about the arena and provide assistance when needed
Assist Event Manager and Usher Supervisors when needed
All other duties and responsibilities as assigned

Parttime

Usher / Event Security

Direct the safe and orderly flow of guest traffic upon entry and exit from venue...

Location

United States , Peoria

Salary:

15.00 USD / Hour

Legends Global

Expiration Date

Until further notice

Requirements

Ability to work a flexible schedule, including nights, weekends, and holidays, according to the event schedule
Ability to work an overall part-time schedule, according to the number and type of events scheduled
Must be 18+ years old to apply
High school diploma/GED required
English language fluency required
Must have reliable transportation

Job Responsibility

Direct the safe and orderly flow of guest traffic upon entry and exit from venues
Direct patrons to the correct seat location, providing the appropriate level of assistance
Answer guest questions in a timely manner
Inspect assigned seating areas for damage or safety issues prior to each event and immediately report deficiencies to a supervisor
Promote the reputation and goodwill of the Peoria Civic Center through a well-groomed appearance and pleasant, helpful, and courteous interactions
Follow the dress code according to requirements for each event and wear the provided uniform elements
Maintain cleanliness of assigned uniform or shirt
Maintain tight security for entry to venues by verifying validity of patron tickets
Follow current procedures for scanning event tickets upon guest entry
Report unsafe conditions and guest accidents to supervisor and/or security/medical staff as required before, during, and after an event

What we offer

Flexible scheduling
401k
Paid Leave

Parttime

Vip experience host hostess

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to adapt easily to the requirements and guidelines of the organization
Responsible handling of credit cards is vital
Possess pleasant personality with an enthusiastic and professional attitude
Ability to work flawlessly and effortlessly under stress and pressure
Experience in a customer service, sales, or fine dining role
Excellent communication and decision-making skills
Ability to work in areas with loud noises and crowds
Self-motivated and accountable, able to work independently and as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
Must be 21+ with reliable transportation

Job Responsibility

Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
Responsible for all upgrades and all ancillary transactions at concerts and events
Welcome VIP members and guests and memorize their names
Provide excellent service to all members and Premium guests
Always be willing to help Premium members and guests with any questions or needs
Build and maintain constructive relationships and proactively anticipate guests' or members' needs
Pitch, sell and collect payment from guests for upgrades
Maintain appearance and dress according to established guidelines
Promote venue and membership program

Parttime

Vip Experience Host

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , San Antonio

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Ability to adapt easily to the requirements and guidelines of the organization
Responsible handling of credit cards
Possess pleasant personality with an enthusiastic and professional attitude
Ability to work flawlessly and effortlessly under stress and pressure
Experience in a customer service, sales, or fine dining role
Excellent communication and decision-making skills
Ability to work in areas with loud noises and crowds
Self-motivated and accountable, able to work independently and as part of a team
Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
Hospitality experience

Job Responsibility

Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
Responsible for all upgrades and all ancillary transactions at concerts and events
Welcome VIP members and guests and memorize their names
Provide excellent service to all members and Premium guests
Always be willing to help Premium members and guests with any questions or needs
Build and maintain constructive relationships and proactively anticipate guests' or members' needs
Pitch, sell and collect payment from guests for upgrades
Maintain appearance and dress according to established guidelines
Promote venue and membership program

Parttime

Guardian

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , Bossier City

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High School diploma or GED and one to three months related experience and/or training
or an equivalent combination of education and experience
Work independently, exercising judgment and initiative
Remain flexible and adjust to situations as they occur
Demonstrate exceptional skills in customer relations, communications and problem solving
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in oral and written form
Must be at least 18 years old
Must be able to pass background and reference checks
Must be able to stand for extended periods of time

Job Responsibility

Provide the primary level of guest assistance throughout the venue
Required to have a thorough knowledge of building policies and procedures and event requirements
Distribute venue information and updates
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Be available to listen to guests' compliments and complaints
Provide ADA services and information to guests with disabilities and the elderly
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups
Make people feel special
Keep floors and aisles clear of obstructions
Reports any suspicious activity to your supervisor

Parttime

Usher/ticket taker

The primary responsibility of this position is to help create a positive event e...

Location

United States , Toledo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Candidates must be 18 years of age or older
High School degree or equivalent is required
Must be able to communicate clearly, have a friendly disposition, and a smile
Previously demonstrated strong Customer Service experience is required
Candidates must be able to stay calm in the stressful and fast-paced environment of an arena

Job Responsibility

Ushers generally work one of two positions as directed by management: Ticket Taker or Section Attendant
Enthusiastically greet guests and provide event information
Escort guests to their sections/seats, frequently when the theater is dark
Enforce facility policies (i.e., no smoking, no re-entry) by monitoring doors and sections
Proactively approach guests that may have a question, difficulty, or complaint
Creatively resolve guests' troubles up to the level where intervention by a supervisor is required
Identify and respond to emergencies, involving Security or Supervisors as appropriate
Remain calm and direct guests to the designated area of safety in the event of an emergency
Hours of work include days, nights, weekends, and holidays, meeting all call times as set by management
Other duties and unexpected needs as assigned by management

Parttime

Usher

ASM Global, the leader in privately managed public assembly facilities, has an e...

Location

United States , New Orleans

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
Must successfully pass a criminal background check
Excellent communication skills
Able to read and understand written English
Able to distinguish colors of different credentials
Able to stand for long periods of time, up to 10 hours, and ability to climb stairs
Able to work nights, weekends, and holidays as needed
High School diploma or equivalent
1-2 years customer service or retail experience required

Job Responsibility

Survey assigned area and report any problems (i.e., dirty or damaged seats, wet floor, etc.) to their supervisor
Familiarize yourself with the location of the nearest exit ramp, police officer, person with a handheld radio or IMS device, supervisor in case of an emergency, and the nearest restroom
Greet each guest with a warm smile and friendly greeting (i.e., 'good afternoon' or 'welcome to the Superdome')
Check each ticket thoroughly, noting the date, time, color, event or game, number, level, section, row, and seat. Be familiar with the numbering of your seating area and the general seating system of the entire Mercedes-Benz Superdome and Smoothie King Center
Guide each guest to the correct seat. If a guest has tickets for another seating area, thank them and direct them to the proper area by way of the concourse
Keep guests moving
this avoids congestion and eliminates traffic, blocking entrances, concourses, stairways, and ramps
Advise patrons that smoking is not permitted inside the facility. They may smoke in the designated areas at Gates B, D, F, and H.
Keep crosswalks and aisles clear of standing spectators
Receive and act on any complaints from the guest. Never let a guest's problem go unanswered. If you cannot give a patron satisfaction, refer the problem or question to your supervisor at once

Parttime

Usher

Part-Time Usher position for ASM Global/Sames Auto Arena. The role involves prov...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Bi-lingual (English/Spanish) will be strongly preferred
Strong communication and teamwork skills are a must
MUST BE 18+ YEARS OLD TO APPLY

Job Responsibility

Be on time and in a clean, presentable uniform
Greet each guest in a warm and friendly manner
Escort guests to their seats when possible
Inspect assigned area prior to an event for cleanliness
Check each ticket thoroughly for date, section, seat, and row number
Receive and act upon complaints from guests
Keep aisles clear of people
Politely inform guests where smoking is allowed
Notify supervisor of spills or accidents
Contact supervisor immediately if a guest has unauthorized contraband and resists a polite request

Parttime

Usher Supervisor

Legends Global

Location:
United States , Pensacola

Category:
Art and Entertainment

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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