CrawlJobs Logo

User Experience Researcher, Qualitative

meta.com Logo

Meta

Location Icon

Location:
United States , Bellevue

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

141000.00 - 192000.00 USD / Year

Job Description:

Our UX Research team is designing for businesses of all shapes and sizes, which requires us to better understand the customers who use our platform. Our researchers tackle some of the most complex challenges to gain valuable insights into how advertisers interact with our tools and platform, and work collaboratively to contribute new ideas to products that impact the experiences of millions of businesses on a global scale. This job description represents different full-time roles across Meta. We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value different perspectives and stem from many different backgrounds. We’re looking for skilled communicators who are knowledgeable about research devoted to understanding people, and curious about the relationship between technology and society.

Job Responsibility:

  • Work closely with product and business teams to identify research topics
  • Act as a thought leader in the domain of research, while advocating for the people who could use our products
  • Design and execute end-to-end custom primary research using a wide variety of methods
  • Design studies that address both user behavior and attitudes
  • Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders
  • Communicate results and illustrate suggestions in compelling and novel ways
  • Work cross-functionally with design, product management, content strategy, engineering and marketing
  • Generate insights that both fuel ideation and evaluate designs

Requirements:

  • Bachelor’s degree with 4+ years of relevant experience within user experience, applied research setting and/or product research and development, Master’s degree and 2+ years relevant experience, or a PhD and relevant experience
  • Experience conducting In-Depth Interviews or Focus Groups and Concept Testing or Usability Testing
  • Interest in and experience executing hands-on, primary research
  • Experience translating research findings into strategic narratives

Nice to have:

  • Experience with advertising industry, digital marketing product development
  • Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics
What we offer:
  • bonus
  • equity
  • benefits

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for User Experience Researcher, Qualitative

UX Researcher

Andersen, an international IT company, invites an UX Researcher to work on large...
Location
Location
Salary
Salary:
Not provided
andersenlab.com Logo
Andersen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as a UX Researcher for 3+ years
  • Strong understanding of qualitative and quantitative research methods
  • Hands-on experience conducting usability testing, interviews, surveys, and data analysis
  • Ability to translate research insights into clear product recommendations
  • Proficiency with research and testing tools (e.g., UserTesting, Maze, Optimal Workshop, Dovetail, Lookback, Hotjar)
  • Excellent communication and presentation skills for delivering findings to cross-functional teams
  • Level of English – from Intermediate+ and above
Job Responsibility
Job Responsibility
  • Conducting qualitative and quantitative user research to understand user behavior, needs, and pain points
  • Planning and executing user interviews, surveys, field studies, diary studies, and usability tests
  • Analyzing research data, synthesizing insights, and translating them into actionable recommendations for product teams
  • Creating research reports, user personas, journey maps, and experience frameworks to clearly communicate findings
  • Collaborating with product managers, designers, and engineers to support discovery phases and prioritize user-centered improvements
  • Validating design concepts and hypotheses through continuous user feedback and iterative testing cycles
  • Establishing research processes, methodologies, and best practices to ensure consistency throughout the product lifecycle
  • Staying current with UX research methods, tools, and industry trends to elevate research quality and impact
What we offer
What we offer
  • Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others
  • The opportunity to change the project and/or develop expertise in an interesting business domain
  • Guarantee of professional, financial, and career growth
  • The opportunity to earn up to an additional 1,000 USD per month, depending on the level of expertise, which will be included in the annual bonus, by participating in the company's activities
  • Access to the corporate training portal
  • Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies)
  • Certification compensation (AWS, PMP, etc)
  • Referral program
  • English courses
  • Private health insurance and compensation for sports activities
Read More
Arrow Right

User Research Director

Mentimeter is an engagement tool with a clear goal in mind. To turn presentation...
Location
Location
Sweden , Stockholm
Salary
Salary:
Not provided
mentimeter.com Logo
Mentimeter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of proven experience leading user research in fast-moving, product-led organisations
  • Collaborative leadership style, skilled at building trust across disciplines
  • Deep knowledge across multiple research methodologies, with the ability to align and integrate them effectively
  • Track record of influencing senior leaders and shaping product and service strategy through evidence-based recommendations
  • Exceptional communication and storytelling skills
  • Future-oriented mindset, committed to advancing the craft and experimenting with new approaches
  • Strong grounding in building scalable user research operations and infrastructure
  • Practical expertise in applying AI and automation to user research workflows
Job Responsibility
Job Responsibility
  • Define and own the user research agenda: Shape a proactive, company-wide view of the questions that matter most and ensure we have the evidence to answer them
  • Scale ResearchOps: Build the systems, processes, and infrastructure that make user research efficient, repeatable, and continuously compounding. Create frameworks that make insights easy to access, reuse, and activate across teams, ensuring research becomes a shared capability that grows in value over time
  • Advance mixed-method practice: Establish a mixed-method insights framework that combines behavioral data with qualitative understanding to tell the full story of our users
  • Embed insight where work happens: Operationalize user journey insights directly within product and design workflows, making them visible where decisions happen
  • Span product and service: Develop an integrated perspective that connects product experience with service delivery into a single view of the users
  • Develop the craft and team: Recruit, coach, and grow a strong user research team that operates collaboratively across product, design, engineering, and commercial
  • Influence at strategic level: Translate insights into clear recommendations that shape priorities, roadmaps, and company bets
  • Evolve practice through technology: Push the boundaries of user research by integrating emerging technologies like AI and automation to scale insight generation and continuously raise the standard of practice
What we offer
What we offer
  • Diverse and inclusive work environment supported by smart and driven colleagues
  • Continuous professional development
  • Access to a leadership program (including external personal coach) and relevant education
  • Growing company with lots of career opportunities
  • Healthy view on work-life balance
  • Competitive compensation and benefits package, including pension contributions
Read More
Arrow Right

UX Researcher

Atlassian is searching for a UX Researcher to join our growing team of research ...
Location
Location
United States , Austin
Salary
Salary:
108300.00 - 174000.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years hands-on experience designing and conducting user research
  • experience with qualitative (and some quantitative) research methods
  • proficiency in data management, data analysis, and insights generation
Job Responsibility
Job Responsibility
  • conduct generative and evaluative research to help improve our products and platforms
  • partner with teams such as product management, design, marketing, data science, and engineering
  • collaborate with other research specialities
  • communicate research insights in credible, creative ways
  • promote the research craft and develop our research practices
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior UX Researcher

Designing, conducting, and analyzing results from a variety of research studies ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
lollypop.design Logo
Lollypop Design Studio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate or postgraduate degree in Cognitive Science, Neuroscience, Psychology, Anthropology, Human Factors, Market Research, or related field
  • 4+ years of experience in planning, conducting, analyzing, and presenting research results with various methodologies
  • Knowledge of qualitative and/or design research methods, and the ability to apply them to real-world practical problems
  • Knowledge of innovation/early stage design research methods, knowledge and experience with interaction design tools, and familiarity with usability lab and video recording equipment
  • Showcase strong problem-solving and analytical skills, great at ideating and insight generation
  • Strong communication skills- both verbal and written
Job Responsibility
Job Responsibility
  • Partner with experienced researchers to drive research efforts on individual studies: planning, conducting, analyzing, and presenting user research studies
  • Utilize different methods, including user experience evaluations, interviews, contextual field studies, and others
  • Manage, catalog findings, develop insights, and create insightful and actionable findings and research presentations
Read More
Arrow Right

Senior UX Research Manager

At Atlassian, we're seeking a Senior UX Research Manager to lead a team of mixed...
Location
Location
United States , Multiple locations, including Seattle, Austin, New York, Washington DC, and remote options
Salary
Salary:
169600.00 - 272500.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Research, including leading research strategy in complex and/or enterprise-level software environments
  • 5+ years of experience managing research teams of 4 or more
  • Expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design
  • Proficiency in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting
  • Strong communication, storytelling and leadership skills
  • Proven expertise influencing business and product strategy, driving change across organizational boundaries
  • Deep expertise building trusted advisor relationships with senior business leaders.
Job Responsibility
Job Responsibility
  • Collaborate with designers, data scientists, product managers, and engineers to create innovative solutions underpinning the System of Work
  • Identify, define, prioritize, and deliver critical research needs
  • Deliver measurable impact to the business
  • Partner with cross-functional teams to define the research roadmap, execute strategy, and deliver insights
  • Lead and inspire a high-performing team of mixed method researchers
  • Influence product strategy and user experience design
  • Connect UX insights with established brand and market research insights
  • Provide thought leadership in UX and related research practices.
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Other perks detailed at go.atlassian.com/perksandbenefits.
  • Fulltime
Read More
Arrow Right

Ux Researcher

Inspire better strategic decision making by delivering compelling presentations ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
magentus.com Logo
Magentus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in interaction design, psychology, human factors or a research related subject area is preferential
  • In the absence of official qualifications, we’re open to candidates that can demonstrate real-world application of design research methodologies and deep knowledge of the theoretical side
  • Experience in applied product research, preferably for a commercial B2B or SaaS company
  • Experience with design research – utilising various methods including but not limited to usability studies, contextual inquiry and surveys
  • Experience with Design Thinking preferred but not essential
  • Technology and/or health Industry experience is a plus
  • Ability to work autonomously, be highly organised, creative, curious and insightful
  • Pragmaticism: you value progress over academic perfection
  • Research methods: Familiarity with qualitative or quantitative user research such as contextual enquiries, ethnography, benchmarking, card sorting, group moderation, or survey design
  • Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process
Job Responsibility
Job Responsibility
  • Subject matter expert for UX Research in the business
  • Study customers and customer groups to uncover problems, design opportunities, realistic context and other valuable information inform product strategy
  • Contribute to identifying / validating new strategic opportunities for the business based on research findings
  • Adopt a variety of research methods as appropriate based on project requirements and user recruitment constraints
  • Work closely with Customer Support, Marketing and Product Delivery departments to keep the voice of the customer present in decision making and provide expert advice on how to validate assumptions
  • Create low-fidelity visualisations of user journeys, mental models and information architecture using storyboards, user flows and sitemaps
  • Document and present insights clearly to internal teams, mindful to the needs of different audiences
  • Design and distribute periodic customer surveys
  • Own and manage repository of qualitative research data
  • Synthesise quantitative feature release feedback
What we offer
What we offer
  • Hybrid working environment from London office (Farringdon) – 3 days a week from the Office and 2 from home
  • 25 days (increases with length of service up to 4 days) plus 8 bank holiday
  • Holiday purchase scheme via salary sacrifice
  • An extra day annual leave for your birthday
  • Enhanced Maternity Leave
  • Enhanced Paternity Leave
  • Religious holiday swap programme
  • Up to two days paid Volunteering days
  • Paid time off during the working day to donate blood
  • Pawrental Leave
  • Fulltime
Read More
Arrow Right

UX Researcher

At McAfee, we’re committed to creating secure, intuitive, and delightful experie...
Location
Location
Canada , Waterloo; Toronto
Salary
Salary:
Not provided
designx.community Logo
DesignX Community
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of proven experience in UX research within software or digital product environments
  • Proficiency in inferential statistics and ability to structure controlled experiments
  • Experience with tools like Excel, R, or Python for running basic analyses
  • Experience analyzing user journeys and conversion funnels to identify friction points and optimize engagement
  • Strong understanding of UX principles and design heuristics
  • Experience conducting top-down qualitative analyses aligned with research objectives
  • Familiarity with triangulating findings using multiple data sources
  • Comfortable working in a fast-paced, collaborative environment
  • Skilled at fostering alignment within your team and stakeholders
Job Responsibility
Job Responsibility
  • Collaborate closely with interaction designers, content strategists, product managers, marketers
  • Plan and conduct lightweight prototype testing to evaluate design assumptions and reduce risk prior to development
  • Apply statistical methods to interpret research findings and ensure reliability and significance
  • Apply event tracking and funnel analysis to production environments to detect friction and inform design refinements
  • Design and execute light qualitative studies (e.g., interviews, usability tests) to complement quantitative findings
  • Translate complex data into clear, actionable recommendations that influence product design
What we offer
What we offer
  • Bonus Program
  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement
  • Variety of social programs
  • Flexible work hours
  • Family-friendly benefits
  • Fulltime
Read More
Arrow Right

Senior UI/UX Designer

HSBC is enhancing the utilisation of Generative AI to boost colleagues' producti...
Location
Location
Poland
Salary
Salary:
Not provided
https://www.hsbc.com Logo
HSBC
Expiration Date
February 20, 2026
Flip Icon
Requirements
Requirements
  • Experience in UI/UX design, specifically with web applications, design systems, and user research
  • Experience with user research methods to inform design decisions
  • Knowledge of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/GAI)
  • Exceptional interpersonal and communication skills, with the ability to articulate AI concepts to technical and non-technical audiences
  • Strong written and verbal communication skills to effectively convey information to users and engage stakeholders
  • Strong ability to analyse data and translate insights into strategic actions and design
  • Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services
Job Responsibility
Job Responsibility
  • Execute a user experience strategy that aligns with the goals of the LLM-based productivity tool, ensuring it meets the needs of colleagues and enhances productivity
  • Support the design standards by utilising CX best practices, libraries, and frameworks to build production code and deliver a best-in-class experience for end users
  • Ensure that the interface is not only functional but also visually appealing and intuitive to the users
  • Report on UX impact using qualitative and quantitative metrics & analyse user research data to inform design decisions and improve user experience
  • Collaborate with various teams, including product owners, developers, and users to integrate design solutions that support business objectives and user needs
  • Work in a structured manner to align with Technology and Product teams: JIRA, Kanban boards, and CICD pipeline (Azure Devops Pipeline)
  • Collaborate with Engagement Lead and participate in user research and journey design where required to gain better insight into user requirements, trends and habits
  • Stay abreast of industry trends and incorporate innovative design practices to maintain the application as a best-in-class productivity tool
What we offer
What we offer
  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery and kindergarten discounts
  • Fulltime
!
Read More
Arrow Right