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The Used Equipment Manager helps oversee the procurement, sales, and management of used equipment. This role involves developing and executing sales strategies, managing inventory, coordinating reconditioning processes, and tracking market trends. Key responsibilities include maximizing the value of used equipment, maintaining accurate records, and ensuring efficient operations. Leadership responsibilities include 3 to 5 direct reports.
Job Responsibility:
Develops and implements strategies to market and sell used equipment
Develops and executes strategic initiatives aimed at protecting existing market share and identifying growth opportunities within the region
Conducts market analysis to understand competitive positioning and customer needs
Build strong relationships with key accounts and prospects to ensure loyalty and long-term engagement
Collaborate with sales, marketing, and operations teams to implement targeted campaigns and service enhancements that drive market penetration
Monitors performance metrics and adjusts strategies to respond to market dynamics and competitor activity
Oversee the inventory of used equipment, tracking its location, condition, and value, and ensuring accurate records are maintained
Collaborates with the Heavy Rents & Used Equipment Service Manager on reconditioning used equipment, ensuring it meets quality standards for resale or rental
Provides support to the sales team, including appraisals, trade values, and market information
Manages and reports on used equipment margins, turnover, and aged inventory levels
Participate in business activities to ensure a positive customer experience
Works with various departments, including sales, service, parts, and warranty, to ensure efficient workflow and customer satisfaction
Adherence to all company Safety procedures and standards
Handles customer complaints regarding equipment condition or operation
Participate in required safety program, annual safety recertifications, and work in a safe manner
Additional duties as assigned by manager
Requirements:
2 to 3+ years of experience in Used Equipment or a related field
Strong analytical and organizational skills
Excellent communication and interpersonal abilities
Proficiency in inventory and sales management systems
Ability to collaborate across departments
Change management
Computer skills to include Microsoft Dynamics and Microsoft Suite (Outlook, Word, PowerPoint, Excel)
Must be able to comprehend, speak and write the English language
Must possess excellent interpersonal and communication skills, both in person and over the telephone
Bachelor’s Degree from a four-year college or university or related equivalent experience preferred
High School Diploma or related equivalent required
Nice to have:
Knowledge of Spanish language preferable but not required