Upselling Support Specialist Job at PartnerHero (San Pedro Sula or Tegucigalpa)

Sales Support Specialist

Office Angels are working closely with our client, a thriving and forward-thinki...

Location

United Kingdom , Tadley

Salary:

30000.00 - 33000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Strong proficiency in Microsoft Office, with Salesforce experience an advantage
Excellent organisational skills with a detail-focused approach
Strong written and verbal communication abilities
Ability to manage multiple priorities and perform well under pressure
A motivated, flexible, and collaborative mindset

Job Responsibility

Sales Support & Lead Management - handling inbound enquiries, qualifying leads, following up on campaigns, and maintaining the CRM
Customer Relationships - providing outstanding service, resolving queries, and building long-term client trust
Quotations & Orders - preparing quotes, following up to close sales, and processing orders with accuracy
Sales Performance - helping achieve targets through upselling, cross-selling, and proactive support
Collaboration & Reporting - working closely with account managers, marketing, and customer service, as well as producing sales reports and forecasts

What we offer

Opportunities for development and long-term career progression
A permanent position offering stability and excellent benefits

Fulltime

Sales Support Specialist

Sales Support Specialist role supporting a dynamic sales team with lead manageme...

Location

United Kingdom , Tadley

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong proficiency in Microsoft Office
Salesforce experience an advantage
Excellent organisational skills with a detail-focused approach
Strong written and verbal communication abilities
Ability to manage multiple priorities and perform well under pressure
A motivated, flexible, and collaborative mindset

Job Responsibility

Handling inbound enquiries and qualifying leads
Following up on campaigns and maintaining the CRM
Providing outstanding customer service and resolving queries
Preparing quotes and following up to close sales
Processing orders with accuracy
Helping achieve targets through upselling and cross-selling
Producing sales reports and forecasts
Collaborating with account managers, marketing, and customer service

What we offer

Opportunities for development and long-term career progression
Supportive, energetic team environment
Permanent position offering stability

Fulltime

Sales Support Specialist

Join Our Client's Team as a Sales Support Specialist! Are you an enthusiastic an...

Location

United Kingdom , Tadley, Hampshire

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office and Salesforce
Excellent organisational, written, analytical, and problem-solving skills
Strong communication abilities to convey information effectively
Attention to detail and a thorough approach to tasks
The ability to thrive under pressure while multitasking and prioritising
A self-motivated attitude and a flexible, team-oriented mindset

Job Responsibility

Respond to inbound sales inquiries via phone, email, or CRM systems
Maintain exceptional support for existing customers
Qualify leads and convert them into valuable sales opportunities
Follow up on marketing campaigns and nurture cold/warm leads
Keep our CRM updated with customer interactions and sales activities
Propose product solutions through direct calls, video meetings, or in-person discussions
Build and nurture lasting relationships with our valued customers
Handle customer queries, provide product information, and resolve any issues
Ensure high levels of customer satisfaction to encourage repeat business
Prepare and send tailored quotes based on customer requirements

What we offer

Be part of a supportive and enthusiastic team
Opportunities for growth and career advancement
Engage in a rewarding environment that values your contributions

Fulltime

Customer Support Specialist II

We are looking for a motivated Customer Support Specialist II to support an indo...

Location

Honduras , San Pedro Sula or Tegucigalpa

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

Excellent English skills both verbal and written (EFSET results must be at the C2 level)
Previous experience in customer support, sales, or upselling, preferably in a BPO or contact center environment
Ability to work night/graveyard shifts consistently
Experience supporting customers across multiple channels (phone, chat, and email)
Strong communication and persuasion skills with a customer-centric mindset
Comfort navigating multiple systems simultaneously while engaging with customers
Strong problem-solving skills and attention to detail

Job Responsibility

Provide omnichannel customer support via phone, email, and chat, ensuring timely and professional responses
Assist customers with reservations, scheduling changes, cancellations, and general inquiries
Identify upselling opportunities and confidently recommend relevant add-ons, packages, or upgrades
Handle objections and concerns with a customer-first, solution-oriented approach
Maintain accurate and detailed documentation of customer interactions in CRM and ticketing systems
Meet or exceed performance metrics related to CSAT, response times, conversion/upsell rates, and quality
Collaborate with internal teams to resolve escalations and ensure seamless customer experiences
Stay up to date on products, promotions, pricing, and policies to provide accurate information

What we offer

Competitive compensation based on experience
Attractive benefits package including medical, dental, and vision options based on location
Access to free posture-based fitness workouts from home
Training opportunities provided by Crescendo and outside entities
1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Fulltime

Senior Solution Engineer

We are seeking a dynamic Senior Solution Engineer to support our High Tech & Med...

Location

United States , Herndon; Washington; Bethesda

Salary:

140600.00 - 253600.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
Acceptable areas of study include Computer Science, Engineering, Information Technology or related field (Preferred)
7-10 years - Related Work Experience
Technical Leadership
Communication Excellent oral and written communications
strong interpersonal skills.
Technical Presentations Ability to create and deliver technical presentations
Applications Proficiency with business application software.
Strategic Leadership Ability to provide strategic direction
Certification: Industry Standard (Preferred)

Job Responsibility

Drive revenue growth within Strategic and Large Enterprise accounts by partnering with Business Sales to position, sell, and expand T-Mobile for Business solutions across complex customer environments
Lead executive-level customer engagements, discovery sessions, and QBRs to uncover business challenges, qualify opportunities, and align technical solutions to customer outcomes and buying priorities
Architect and present end-to-end wireless, alternative coverage, and partner solutions that remove technical barriers, differentiate T-Mobile, and accelerate deal progression and close velocity
Own technical strategy throughout the sales cycle, including RFP responses, POCs, coverage analysis, and solution documentation, while engaging specialists to support high-value and non-core opportunities
Strengthen long-term account value by supporting post-sale success, managing escalations, and identifying expansion, renewal, and upsell opportunities through ongoing customer engagement
Enable sustained sales performance by delivering technical thought leadership, supporting industry-specific initiatives, and collaborating cross-functionally to influence roadmap, messaging, and go-to-market strategy

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care

Fulltime

Customer Revenue Enablement Specialist

Phorest is looking for a Customer Revenue Enablement Specialist to join our glob...

Location

Ireland; United Kingdom

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

A proven track record of working with Sales and/or Customer Success teams in a SaaS / technology business, ideally in sales enablement, CS enablement, or a similar revenue-support role
Strong understanding of SaaS sales processes, especially upsell, cross-sell, and renewals within an existing customer base
Experience turning customer pain points and opportunities into practical enablement assets (playbooks, talk tracks, decks, email sequences, training)
Comfortable working with Salesforce and Outreach (or similar tools) and using them to support and measure revenue motions
Analytical skills to interpret sales and usage metrics, identify expansion opportunities, and evaluate the impact of enablement initiatives
Strong communication and facilitation skills: you’ll partner closely with regional leaders, Customer Success, Customer Sales, Marketing, Product and RevOps
Ability to balance strategic thinking (customer lifecycle, segmentation, value realisation) with hands-on execution (building content, reviewing calls, refining sequences)
Target-driven, proactive self-starter who is comfortable owning outcomes without waiting for perfect inputs
Creative thinker who understands salon/spa/clinic customers and can shape messaging around their real-world business challenges

Job Responsibility

Support Customer Sales & Success Teams
Build and maintain upsell / cross-sell playbooks and sequences for key products
Translate product features into clear value stories
Define talk tracks, discovery questions, objection handling and proof points
Coordinate regular knowledge share sessions
Capture and standardise best practices
Work with Product Marketing, Customer Marketing and regional teams to make sure new products and features are launched with a clear expansion motion
Ensure sales and CS teams understand ideal customer profile, value props, pricing and packaging
Funnel feedback from customer-facing teams back to Product and Marketing
Review demos and key customer calls

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

Fulltime

Customer Retention Specialist

The Customer Retention Specialist is responsible for intercepting at-risk orders...

Location

India

Salary:

Not provided

Rare Carat

Expiration Date

Until further notice

Requirements

1 to 3 years experience in sales, retention, or customer service roles
Proven ability to handle objections and close under pressure
Strong verbal and written communication skills
Comfort speaking with customers making high-value purchases
High ownership mentality and accountability for revenue outcomes

Job Responsibility

Cancellation Intercepts & Save-the-Sale: Engage customers requesting cancellations via emails
Understand the true reason behind cancellation requests and address objections effectively
Present alternative solutions such as different diamonds, settings, timelines, or value-based adjustments
Convert cancellations into completed orders or modified purchases
Objection Handling & Negotiation: Handle objections related to pricing, discounts, delivery timelines, certification, or quality
Confidently explain value, certification standards, pricing rationale, and trade-offs
Offer approved incentives or alternatives in line with internal guidelines
Balance revenue protection with customer trust and brand integrity
Cross-Functional Coordination: Work closely with Sales, Ops, Manufacturing, and Logistics to validate feasibility before making commitments
Coordinate expedited solutions when timing or production is a concern

Senior Sales Specialist

As a Senior Sales Specialist at NTT DATA, you will generate demand and secure qu...

Location

South Africa , Johannesburg

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Expertise in software licensing and enterprise agreements
A deep understanding of the software sales motion and commercial constructs
Knowledge of key vendor licensing models such as Cisco, Microsoft, VMware, and Palo Alto
Advanced negotiation skills to craft mutually beneficial solutions
Advanced skills in engaging clients and finding viable solutions
Excellent verbal and written communication skills, coupled with strong questioning abilities
Confidence and assertiveness in your area of expertise, enabling you to facilitate business conversations effectively
Great interpersonal skills to build and maintain solid stakeholder relationships
Flexibility to adapt quickly to new missions or urgent deadlines
A bachelor's degree or equivalent in IT, sales, or a related field

Job Responsibility

Generate demand and secure qualified sales leads for our software business
Identify new opportunities within existing accounts
Present compelling solutions and value propositions
Navigate various partner configurations, cost structures, and revenue models to close deals successfully
Collaborate with Client Managers
Share responsibility for win strategies
Challenge suboptimal rFPs
Drive software sales engagements
Take the lead on pricing, commercial, and contractual terms to meet our Annual recurring revenue (Arr) KPI
Guide Client Managers on all software licensing questions

What we offer

Workplace embraces diversity and inclusion
A place where you can grow, belong and thrive

Fulltime

Upselling Support Specialist

PartnerHero

Location:
Honduras , San Pedro Sula or Tegucigalpa

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 15, 2026

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