Unit Facility Management Team Leader

• Guarantee that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders
• Support purchase and implementation of relevant property management innovations, digital and technical solutions related to your specialist area that meet the needs of the business and the many people
• Advice, mentor and support the delivery of the agreed FM (Facility Management) services in the cluster by maintaining and sharing up-to-date expertise and enhance the Ingka specialist area knowledge, while driving operational best-practice within the business in strict adherence with all applicable local regulations and mandatories in Ingka
• Develop and maintain subject area expertise both personally and within the FM organization
• drive the requirement collection process in your specialist area with relevant stakeholders
• Participate actively in the subject matter network on both local and global level by detecting needs, knowledge and best-practices in the cluster organization and escalate/share them with the group organization
• Participate in global subject matter update meetings and organize them in the cluster
• Drive the implementation of approved best-practices and projects, aimed at lowering operational cost, and improving the reliability of assets and the efficiency of the FM services
• Drive the impact of your area on the operational and financial results of FM and the Ingka business
• Contribute to the goalsetting, the FM budgeting activities, the 5-year rolling plan and the annual plan in your area
• Assist in controlling cost through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways or working in your specialist area
• Follow up of permits, licenses, certificates and reporting measures to stay compliant with local and international legislation regarding the Facility Management scope in Ingka

• Preferred experience in a multi-unit facilities management organization in a high-volume retail sector and academic degree or professional qualification in Facilities Management (or equivalent) within your specialist area
• Preferred experience in working with sustainability and the environment from a facility management perspective, in relation to your specialist area
• Experience in coordinating and leading a team
• Preferably, working knowledge of CAFM (computer aided facility management) systems
• Knowledge of how to assess and mitigate risks in a business environment
• Know which services are included in the agreed Facility Management service scope in Ingka and understand the Facility Management delivery model, as well as the position of Facility Management within the Ingka business
• Understand the main Facility Management business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on site level
• Know the country Facility Management market for both hard and soft Facility Management services, as well as the international and Facility Management standards, manuals and rules in Ingka and how sustainability interacts with Facility Management (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing …)
• Knowledge of how to transform our operations to become climate positive and contribute to a circular society
• Technical understanding in all aspects of an Ingka building and connected equipment. Understanding of asset management (maintenance and repair history, reinvestment planning, …)
• Knowledge of how to successfully deliver, organize and follow up on 'hard' service (technical maintenance, IKEA Food equipment, …) and of all relevant IT tools within Facility Management
• Fluent knowledge of Italian and English languages

Inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, pregnancy and ability