This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a self starter with a pro-active mindset, who works independently, learns quickly, and thinks analytically to support our Product Owners with both application management and project delivery. You’ll have retail experience and, preferably, exposure to commerce platforms and integrations. Your primary focus will be CRM & Loyalty, but you’ll flex across channels (POS, OMS, Webshop/App) as team needs evolve. As the team adjusts ways of working regularly, so flexibility is key.
Job Responsibility:
Partner with Product Owners on application management
Own BAU routines: JIRA triage and handling (analysis, prioritization, follow‑up) and clear status comms
Provide store/business support, coordinate incident resolution, and document
Assist with Testing, validate fixes, and support release/readiness and hypercare
Collaborate on integration topics (APIs, middleware/event flows advantageous), assist with data checks and issue reproduction
Contribute to lightweight requirements/acceptance criteria and operational documentation
Assist the Product Owner with any tasks they assign to you for supporting the SCRUM team/s
Requirements:
Retail / omnichannel background with a solid grasp of store & digital workflows
A self‑driven, independent working style
you learn fast, structure ambiguity, and drive issues to closure
Analytical mindset and problem‑solving skills
comfortable digging data
Experience with commerce and preferably integrations
Hands‑on with JIRA, testing workflows, and BAU support playbooks
clear and concise communicator
Flexibility to rotate across CRM & Loyalty as well as POS, OMS, Webshop/App when needed
Agile experience
Nice to have:
Basic SQL
experience with marketing automation or loyalty engines