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We are seeking experienced and welcoming individuals to join our team of Airport Reps in Spain. As the friendly face of TUI at the airport, you will ensure smooth airport operations, handle challenges, and create memorable moments for our guests. This role requires flexibility, a positive attitude, and excellent communication skills in English and ideally German or Dutch.
Job Responsibility:
Warmly welcome guests and build strong connections
handle changes and challenges in the airport environment
ensure smooth airport operations for arrivals, departures, and transfers
deliver see-off speeches on buses
monitor feedback and service updates
meet targets and resolve issues
represent company values professionally
Requirements:
Right to work in Spain
speak English
speak German or Dutch
friendly and empathetic
dedicated to making guests happy
quick learner
embrace feedback
enjoy fast-paced environment
flexible with schedules
turn challenges into opportunities
remain calm under pressure
Nice to have:
Speak both German and Dutch
What we offer:
Basic salary starts at 20,800€ gross/year
salary of 21,900€ gross/year for English plus Dutch or German
cost of living allowance of 250€ gross per month
work week of 39 hours
22 days holiday plus birthday and a happy day
discounts and offers with TUI Club De Benefits
option for discounted private health insurance
company iPad and uniform
paid training days and access to TUI Learning Hub and Skills Academy
involvement with charity and sustainability initiatives
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