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Transition Manager

softcat.com Logo

Softcat

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Location:
United Kingdom , Birmingham ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Contracts Enablement Team. Our Contracts Enablement Team are experiencing substantial growth with evolving demands of the market and are now needing a new Transition Manager to support our large & complex customers with onboarding and contract management needs. Success. The Softcat Way. As a Transition Manager, you will be part of a high-performing team, driving operational excellence and strategic innovation across the function. This is an opportunity to influence how we deliver value to our customers and sales teams; ensuring processes are streamlined, scalable, and future-ready. As a Transition Manager, you will collaborate closely with other TaaS team members and the broader Contracts Enablement Team, and wider Sales Teams.

Job Responsibility:

  • Supporting the development and execution of a 2–3 year vision for our TaaS Team
  • Collaborating with the Contract Enablement SLT to ensure the Onboarding, Transition and Contract Management strategy is fully aligned with the broader Sales Strategy, including the effective delivery of key projects and other core initiatives
  • Developing and executing communication plans to ensure consistent and transparent updates on TaaS support activities to relevant stakeholders
  • Being project lead and having responsibility for, all: Onboarding, Transition and Contract Management projects assigned to you
  • Representing TaaS Team at various forums and meetings, acting as an advocate for the function
  • Collaborate with Softcat's sales teams to introduce, manage and deliver Onboarding, Transition and Contract Management activities & experience
  • for our corporate and public sector customers

Requirements:

  • An understanding that for Softcat our customers experience is everything
  • Exhibits strong analytical awareness and skills
  • Either recognised Project / Programme Management or Contract Management qualifications preferable
  • The ability to lead by example and foster a positive, high-performance culture
  • A commitment to team values & culture, including: trust, maturity, helpfulness, respect, and a willingness to go above and beyond in support of the customer, our team and Softcat
What we offer:
  • Pension
  • Share incentive plan
  • Life Assurance
  • Healthcare
  • Holiday
  • Trips
  • Vouchers
  • Partner/family Benefits
  • Perklife
  • Maternity, Paternity and Adoption support

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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