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Transition manager

https://www.randstad.com Logo

Randstad

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Location:
India , Hyderabad

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Areas of Responsibilities: Transition Management: - Post-Contract Phase; Delivery Support; Governance; Knowledge Transition; Sales Support; People Management

Job Responsibility:

  • Transition Management: - Post-Contract Phase
  • Delivery Support
  • Governance
  • Knowledge Transition
  • Sales Support
  • People Management

Requirements:

  • Gain an in-depth understanding of Client requirements, expectations (SLAs, performance parameters etc.), standards and procedures and help establish exit (gating) criterion for the transition phases
  • Setup the transition/project management, track & report, governance of all transitions supported in line with the agreed transition methodology, framework and tools
  • Track scope changes and raise relevant CR's
  • Understand the contractual requirements from both client and Cognizant perspective
  • Help transition lead formulate strategies and plans for setting up a transition environment following a RFP win
  • Remind PM towards commercial transition project milestones (if any) and ensure that invoices are raised by the project manager with reference to these dates and/or on completion of deliverables
  • Review the outcome of the Transition deliverables to determine any corrective actions that could be taken to improve future delivery in terms of cost, quality and client satisfaction
  • Establish communication plan & ensure it is followed (both internal & external)
  • Monitor, evaluate & report risks during each phase of transition
  • Support RFP/RFIs and client visits
  • Help the transition manager Implement the change management plan
  • Work with the delivery team and handhold them to ensure that there is a smooth transition into the steady state
  • Raise relevant CRs as part of the post contract due diligence process
  • Drive escalation processes for resource issues, delayed project phases such as non-progress of KT, missed deadlines and other planning issues
  • Responsible for timely resolution of escalated issues and implementing appropriate corrective actions
  • Ensure Transition processes in line with the transition methodology (managing risk, governance, quality assurance, issue resolution, reporting)
  • Ensure Transition is within time and budget and meet the required level of quality
  • Plan and facilitate KT sessions during the Acquisition period and report progress to the Client Transition Management team
  • Collect inputs to track the effectiveness of KT sessions and take corrective actions as necessary
  • Identify technical constrains for niche KTs and use prior KR experiences and knowledge to propose unique staffing solutions
  • Conduct and participate in risk audits, propose and implement mitigation plans for KTs that are hostile or that which are inadequate
  • Ensure the team adhere to the Transition plan and KT process frameworks
  • Work as part of the RFP team for any new or existing account and be responsible for the Transition Plan
  • Guide Transition Analysts/Members, if any
  • Provide inputs to the Transition Director to assist him in identifying cross-skilling/ training needs

Additional Information:

Job Posted:
December 28, 2025

Expiration:
February 21, 2026

Employment Type:
Fulltime
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