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The primary purpose of this role is to work with each of Allianz business units to identify and lead process optimisation opportunities that result in measurable positive outcomes for customer, efficiency and financials results whilst driving a capability uplift strategy within the business unit's continuous improvements teams.
Job Responsibility:
Conducting assessments of current operations, workflows, and systems to identify opportunities for improvement to deliver significant value to the organization
Facilitating workshops to understand customer requirements and process flows, identify problem and opportunity statements, and analyze data and workflows to uncover root causes
Using process mining or other diagnostic tools to transform and analyze complex data sets
Planning, developing, monitoring, and reporting on business cases, process mining projects, and additional initiatives across the organization
Driving the implementation, governance, training, support, and monitoring of process mining across the organization
Acting as a subject matter expert and driving capability uplift across the organization on continuous improvement methodologies and techniques
Staying abreast of industry trends and emerging methodologies to continually improve processes and recommend innovative solutions.
Requirements:
Proven experience in analysing complex business information and challenges providing pragmatic commercial solutions to meet stakeholder expectations
Tertiary qualifications and experience of Lean, Six Sigma, Agile, or other relevant process improvement methodologies
Knowledge and experience in process mining technologies, e.g. Celonis and Signavio Process Mining, task capture
Knowledge in supporting process technologies UiPath, Microsoft Power Automate, AIMS ++, Co-Pilot Studio
Highly developed consulting and influencing skills, demonstrating the ability to co-create strategy and valuable analytical solutions with key business stakeholders
Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence
High level of emotional intelligence and the ability to navigate complex organizational dynamics
Strong data analysis skills with experience in SQL, PQL, Python and ETL tools.
What we offer:
Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer.
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