CrawlJobs Logo

Transformation Assurance Manager

riverflex.com Logo

Riverflex

Location Icon

Location:
Netherlands, Amsterdam

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking an experienced and pragmatic Transformation Manager to support a multinational retailer set up a 2nd line of defence for their European CTO Office. The focus will be on establishing a transformation community of practice, defining the framework to support programme assurance, and working with programmes to support adoption of successful delivery practices. You will work closely with cross-functional stakeholders to assess programme risks, validate programme governance, and ensure that program progress aligns with business and financial objectives.

Job Responsibility:

  • Running the transformation community of practice: Lead and facilitate the development of the transformation community of practice fostering
  • including knowledge sharing, feedback loops, and capability building
  • Programme evaluation: Provide a neutral, independent evaluations of ongoing technology transformation and modernization initiatives. Review and assess the status of programs within the Tech Transformation/Modernization portfolio, identify risks, and provide actionable feedback to guide programs to success
  • Program optimization: Collaborate with program leaders to identify areas for improvement in their delivery practices and implement best practices, enhancing delivery efficiency and outcomes
  • Feedback & Reporting: Provide regular updates and strategic recommendations to the EU CTO office and program teams, ensuring alignment with business objectives and priorities
  • Continuous Improvement: Actively contribute to improving internal capabilities by suggesting improvements to project management processes, tracking tools, and risk management frameworks

Requirements:

  • 10 years+ of experience in project management, technology transformation, or related fields with a strong understanding of governance frameworks and portfolio management
  • Proven ability to lead and facilitate cross-functional teams, driving collaboration and knowledge sharing
  • Deep understanding of technology transformation initiatives, including financial management, technology architecture, and governance frameworks
  • Ability to assess project risks, provide constructive feedback to program teams, and develop effective risk mitigation strategies
  • Strong experience in engaging senior leaders and teams at all levels, aligning diverse perspectives to drive project success
  • A balance of strategic oversight with hands-on involvement in program assessments, risk management, and process improvement
  • Excellent verbal and written communication skills, able to report complex findings in a clear, actionable manner
  • Proficiency in English (Dutch is a plus)

Nice to have:

  • Experience with tools such as ServiceNow and project portfolio management platforms
  • Previous experience in a 2nd Line of Defence role or similar governance function within a large, complex organization
  • Familiarity with tech modernization and transformation initiatives within retail or consumer packaged goods (CPG) industries

Additional Information:

Job Posted:
December 11, 2025

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Transformation Assurance Manager

Manager, Software Quality Assurance

The PC/Flex team at Hewlett Packard Enterprise is seeking a Manager, Software Qu...
Location
Location
United States , Aguadilla
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant work experience as a software quality engineering leader or similar position working across multiple stakeholder organizations
  • Knowledge of complete SDLC and experience in software testing methodology, tools, test planning and test execution
  • Strong coding skills
  • troubleshooting and analytical skills for performing root cause analysis
  • Ability to effectively work with stakeholders in multiple engineering teams for defect investigation, root cause analysis, and implementation of corrective/preventative actions
  • Knowledge of tools and processes for regression, scale, and performance testing
  • Ability to write clear test specifications
  • Experience working in continuous integration and continuous delivery
  • Strong foundation in designing, developing engineering products and services and delivering with highest quality
  • Solid experience in testing applications running on premise, or in the cloud
Job Responsibility
Job Responsibility
  • Enhance and lead the quality engineering team to ensure the teams deliver high quality, performant, accurate and reliable automation
  • Provide technical leadership and guidance to the quality engineering members
  • Supervise the development of Test Plans, Test cases, test procedures for testing and automation
  • Lead in code reviews and ensure that code is high quality
  • Apply expert subject matter knowledge to manage staff activities in solving most complex business/technical issues within established policies
  • Manage activities of non-exempt/exempt individual contributors and/or managers
  • Act as a key advisor to senior management on the development of overall policies and long-term goals of the organization
  • Plan, manage and monitor high-end operational/tactical activities of Staff
  • Staff members' primary focus is on either high-end tactical or broad strategic issues or a combination of both
  • Recruit and support development of direct staff members
What we offer
What we offer
  • Health & Wellbeing programs
  • Comprehensive suite of benefits that support physical, financial, and emotional wellbeing
  • Personal & Professional Development programs
  • Career development opportunities including programs catered to helping you reach career goals
  • Unconditional Inclusion practices that celebrate individual uniqueness.
  • Fulltime
Read More
Arrow Right

Quality assurance monitoring and testing senior manager

Quality Assurance Monitoring and Testing Senior Manager role at Citi involves ma...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
Job Responsibility
Job Responsibility
  • Accountable for managing and overseeing a team of employees
  • Manages, plans and conducts a broad range of deliverables for projects
  • Manages and executes strategic design and process improvement projects across the enterprise
  • Lead cross-functional projects, ensuring alignment between solutions and business objectives through effective communication
  • Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
What we offer
What we offer
  • Support for well-being, growth and work-life balance
  • Fulltime
Read More
Arrow Right

Transformation Office QA Officer

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in a program management planning role
  • Advanced level of experience in Project Management
  • Subject matter expert in at least one area of technology planning
  • Bachelor’s/University degree, Master’s degree preferred
  • 10+ years’ experience in Internal Audit, Program & Project management and Assurance
  • Familiarity with Citi issue management processes beneficial
  • Experience in executing QA scripts and procedures, reporting observed findings, and continuous improvement
  • Strong grasp of program management processes to evaluate findings within a QA process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
  • Experience in preparing presentations for management
  • Excellent communication skills required
Job Responsibility
Job Responsibility
  • Contributes to and / or creates internal communications
  • Creates and prepares reports, metrics and presentations
  • Provides expertise in own area and an advanced level of understanding of the principles of the sub function
  • Possesses a comprehensive understanding of how own area and others collectively integrate to contribute towards achieving business objectives
  • Acts as advisor or coach to new or lower level employees
  • allocates work
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services
  • Persuades and influences others through comprehensive communication and diplomacy skills
  • Tracks business unit performance against the business plan and service level agreements
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring and Testing Manager

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8 + years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • Ability to foster working relationships with other leaders across multiple lines of business
  • Management responsibility of a team
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
Job Responsibility
Job Responsibility
  • Accountable for managing and overseeing a small team of employees
  • Ensure delivery of results and contribute to the formulation of procedures
  • Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
  • Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
  • Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
  • Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
  • Fulltime
Read More
Arrow Right

Quality Assurance, Monitoring & Testing Sr. Group Manager

Individuals in Quality Assurance, Monitoring & Testing are responsible for the a...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Demonstrate sound business judgment
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • In depth understanding of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Excellent knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers
  • Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
  • Make critical decisions that are guided by functional objectives
  • Oversee the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory
  • Drive assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
  • Oversee routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
  • Integrate stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
  • Oversee quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
  • Lead the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights to address the root causes
  • Identify emerging operational risks in the context of the current economic, regulatory, and business environment and proposes measures the business could take to mitigate those risks
  • Fulltime
Read More
Arrow Right

Learning Transformation Consultant

Leads the strategic design, development, and implementation of innovative learni...
Location
Location
United States , Spring
Salary
Salary:
101900.00 - 234500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a related study area
  • 15+ years' experience of working with HR Technologies and transformation
  • Proven track record of managing complex HR learning technology projects and initiatives
  • Passion for technology with strong technical aptitude
  • Strong relationship management skills, including partnering, consulting and conflict resolution
  • Deep knowledge of learning platforms and experience overseeing large Learning Management System integrations
  • Superior business acumen, negotiation and influence skills
  • Effective meeting facilitation on behalf of large internal groups, client/vendor engagements and or senior executive-level discussions
  • Excellent program management skills, including ability to lead large, cross-functional initiatives that impact the organization
  • In-depth knowledge of learning management systems, data management, and analytics
Job Responsibility
Job Responsibility
  • Lead complex learning transformation projects for clients
  • Conduct needs assessments, requirements gathering, gap analyses to identify learning opportunities aligned with business objectives
  • Design and deliver scalable learning strategies and change management initiatives
  • Partner with IT to ensure seamless integration of HRIS learning solutions with downstream systems
  • Serve as a trusted advisor to clients, providing thought leadership on learning trends, technology adoption, migration strategies, security and reporting
  • Facilitate technical demonstrations and training sessions for internal and external partners
  • Stay current with industry learning trends, emerging technologies and best practices in HRIS and organizational learning
  • Lead the architectural vision and strategy for HR learning technology, aligning initiatives with business objectives and human-centered design principles
  • Drive continuous improvement and innovation in HR technology solutions
  • Solve complex problems creatively and implements effective strategies to achieve desired outcomes
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Senior Auditor - Accountability, Culture, & Talent Transformation

The Senior Auditor is an intermediate level role responsible for performing mode...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of relevant experience
  • Effective verbal and written communication and negotiation skills
  • Subject matter expertise regarding audit technology’s application
  • Effective project management skills
  • Effective influencing and relationship management skills
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Bachelor’s/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Perform moderately complex audits including drafting audit reports, presenting issues to the business, and discussing practical solutions
  • Draft audit reports and present issues to the business while discussing practical cross-functional solutions
  • Complete assigned audits within budgeted timeframes, and budgeted costs
  • Monitor, assess, and recommend solutions to emerging risks
  • Contribute to the development of audit processes improvements, including the development of automated routines
  • Apply internal audit standards, policies, and regulations to provide timely audit assurance and influence audit scope
  • Develop effective line management relationships to ensure strong understanding of the business
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Fulltime
Read More
Arrow Right

Audit Director - IA Risk & Controls Transformation

Citi is undergoing a Transformation to modernize and simplify the bank. We’re ra...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in a related role
  • Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
  • Demonstrated success in business, functional and people management
  • Demonstrated strong collaboration skills amongst peers, supporting team members, and various levels of Management
  • Ability to own, project manage and oversee multiple, concurrent projects with stringent deadlines
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated ability to remain unbiased in a diverse working environment
  • Effective negotiation skills
  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred
Job Responsibility
Job Responsibility
  • Deliver and manage multiple, concurrent validations, and ensure the delivery of audit reports are complete, insightful, timely, error free and concise
  • Contribute to the delivery of reports and oversee audit’s coverage and reporting on common high risk areas
  • Provide independent assurance on the design and operating effectiveness of an area, at a global or regional level
  • Ensure timely delivery of comprehensive regulatory and internal audit issue validation, including issues arising from other external parties
  • Ensure IA meets/exceeds expectations, and support and drive the IA Transformation Program and IA’s and management’s Transformation efforts
  • Develop and cultivate strong stakeholder relationships to influence and improve the identification, measurement, management, reporting and controls in governance, risk and control environments
  • Support and endorse the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage
  • Ensure the adoption of Citigroup and Citibank Audit Committee Charters and the IA Charter, and engage in internal/external negotiations
  • Oversee various tasks to build the audit team, including recruiting staff, developing and training the team, and managing the budget
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.