Transformation and Controls Lead Analyst, Citi

Citi

Location:
United States, Tampa

Category:
Banking

Contract Type:
Employment contract

Salary:

103920.00 - 155880.00 USD / Year

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Job Description:

This role will support the development and implementation of the vision and strategy relating to the EUC Framework by partnering with cross-functional stakeholders including businesses, functions, technology, internal audit, and compliance. Key tasks include program visibility, issue management, re-engineering governance processes, managing risk assessments, policy drafting, and coordination with stakeholders across all levels of the organization.

Job Responsibility:

Provide program visibility, action planning, and issue management of EUC & ITeSS related regulatory and management control initiatives across the firm
work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense
partner with stakeholders to draft and implement action plans in support of regulatory requirements/commitments and Consent Order initiatives
balance and execute near-medium-long-term action plans and partners with large/complex country, region, or business requiring coordination and execution across units
lead strategic control and governance process re-engineering initiatives including the design and build of process flows, tooling and operational frameworks
establish, monitor, and manage Manager’s Control Assessments, Enterprise MCA Profile
conduct Quarterly Risk Assessment, Annual Risk Assessment coordination, monitoring, reporting and communication routines
coordinate efforts across cross-functional stakeholders to confirm EUC & ITeSS scope / risk assessment /risk reduction plans, identify potential roadblocks and design appropriate mitigation strategies
draft, revise and assist in the implementation of Policy, Standards and Procedures for the Enterprise EUC & ITeSS program
partner with Governance, Tooling, Training, Communications, Quality Assurance, Transformation, and Reporting teams to identify areas for improvement
manage entitlements, functional IDs and various accesses in support of the EUC program including SharePoint access and Records Management
prepare and present recurring updates for executive management and sectors
track progress and issues managed by other areas such as business, technology, and senior management to identify emerging risks
review regulatory changes and assess the impact and implications to businesses/functions
lead and support development of EUC communications on key risk and control topics and initiatives
other duties as assigned

Requirements:

6 to 10 years of relevant experience
demonstrated ability to think strategically and ‘connect the dots’
be detail-oriented and manage competing priorities including emerging risks to deliver solutions in an effective control environment
ability to build strong partnerships and influence key partners to achieve business objectives
must be able to work well with geographically dispersed multi-disciplinary teams
strong investigative and analytical skills for EUC solution identification, implementation, and tracking of effective remediation, and design of sustainable processes
ability to communicate effectively with senior stakeholders including developing multiple approaches to solve issues and providing concise recommendations
proven ability to fully own and independently run assigned workstreams while maintaining clear and robust communications with leadership and stakeholders
working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations a plus
ability to understand and operate successfully in a complex, heavily matrixed corporate environment
demonstrates history of having worked as a Program Manager, or working on large, strategic cross-functional projects
specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers
demonstrated ability to lead change management across large global organizations
the ability to collaborate effectively, while also providing a constructive challenge to status quo thinking
general understanding of relevant banking regulation and supervisory expectations for large complex financial institutions
strong critical thinking and problem-solving skills
strong communication (written and oral), reporting, presentation and influencing skills
proven ability to author clearly written communications for senior management
fluent with Microsoft Office suite to include SharePoint
bachelor’s/university degree or equivalent experience

Nice to have:

Working knowledge of Citi’s End User Computing Policy, EUC Governance Programs and business operations
experience working as a Program Manager or on large, strategic cross-functional projects
specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of Citi's products and services
general understanding of relevant banking regulation and supervisory expectations for large complex financial institutions

What we offer:

Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
July 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Transformation and Controls Lead Analyst