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Trainee Customer Service Advisor

foxtons.co.uk Logo

Foxtons

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Location:
United Kingdom , Worcester

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

24000.00 GBP / Year
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Job Description:

This is a really exciting, entry level, customer service job in Worcester. Working for London's leading estate agency, you will be based in our Worcester Property Management hub. This job requires no previous experience, just the desire to learn and provide an excellent level of customer service.

Job Responsibility:

  • Provide a single point of contact for landlords and tenants
  • Provide professional advice and assistance to clients
  • Help every tenancy under your care to progress seamlessly
  • Deliver expert advice on all aspects of the tenancy, including financial, rental and legal matters
  • Organise maintenance projects
  • Act as a source of knowledge for key clients and local offices

Requirements:

  • No previous experience required
  • Desire to learn
  • Ability to provide an excellent level of customer service
What we offer:
  • Meaningful career progression based on performance, knowledge and attitude
  • Equity, Diversity and Inclusivity networks with Foxtons-funded social events
  • Unrivalled training and upskilling opportunities throughout your career
  • One paid work day a year to volunteer for a charity of your choice
  • Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders, access to a coaching platform
  • Enhanced parental policies, including generous shared parental leave
  • Pension scheme
  • Free onsite parking
  • Industry-leading technology and top-tier training
  • Help to become ARLA qualified
  • Fast track to great incentives and promotions

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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