Tooling Support Technician Job at KP Staffing (Fort Worth)

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Atlanta, Georgia; Charlotte, North Carolina

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Field Tool Technician

The Victaulic tool team is searching for a Field Tool Technician to join our App...

Location

United States , Dallas, Fort Worth

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

Associate and technical degree preferred
3+ years of field service or equipment maintenance experience required
Proficient in diagnostic software, equipment management systems and computerized maintenance programs preferred
Mechanical aptitude and high organizational skills
Proficient in reading technical manuals, schematics, shop math, and precision instrument reading
Capable of performing all field service functions including equipment setup, maintenance, and repair
Capable of taking verbal and written instructions, working independently at customer sites, and providing excellent customer service
Capable of lifting within OSHA-approved safe lifting limits and working at heights, in confined spaces, and various industrial environments at customer facilities
Must be comfortable with extensive travel (up to 80%)
Proficient in Microsoft Office Products, utilizing computer systems and software applications to generate customer service reports and maintain tool maintenance databases

Job Responsibility

Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
Independently coordinate and schedule customer visits based on availability and customer requirements
Maintain relationships with independent customers supported
Provide onsite consulting services to the customer regarding tool operation and shop setup to maximize productivity of tool
Provide on-site tool support and maintenance services at customer facilities
Learning and understanding the company's line of tools, equipment, and specialized instruments used at customer locations
Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
Perform on-site calibration, testing, and commissioning of newly installed tools and equipment at customer locations
Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to customer operations

What we offer

Company vehicle
Laptop
iPhone
Corporate credit card
Car maintenance card
Health and welfare benefits
401K
Life insurance
Long and short-term disability
Parental leave

Fulltime

Customer Support Technician I

We are seeking a Customer Support Technician I, who will play a key role in ensu...

Location

United States , Atlanta

Salary:

20.00 - 25.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

0 - 2+ years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving
Bachelor's degree in a relevant field or equivalent work experience
Proficient in using support tools and software
Acquire deep understanding of the company's products or services
Knowledge of relevant technologies, platforms, and systems
Excellent written and verbal communication skills
Ability to convey technical information to non-technical customers
Strong interpersonal skills and the ability to work collaboratively

Job Responsibility

Provide technical support to customers via various channels, including phone, email, and chat
Troubleshoot and resolve technical issues related to the company's products or services
Collaborate with other teams to address and resolve customer problems effectively
Contribute to the creation and maintenance of a comprehensive knowledge base
Document common issues, resolutions, and best practices for internal and external use
Share insights and findings with the team to enhance overall technical support capabilities
Communicate technical information in a clear and understandable manner to non-technical customers
Ensure timely and accurate updates to customers regarding the status of their technical issues
Identify and address customer concerns, ensuring a positive customer experience
Proactively identify opportunities to improve processes and enhance the overall customer support experience

Fulltime

IT Support Technician

Location

Canada , Calgary

Salary:

36.00 USD / Hour

NSPR IT Services & Solutions

Expiration Date

Until further notice

Requirements

User support and Software troubleshooting
Hardware diagnostics and setup
Windows, Linux OS, Windows server -16/19
Troubleshooting Networking Issues
LAN/WAN, TCP/IP, PCOIP
VMWare/Hyper-V
Windows/Azure Active directory
Endpoint Protection
ITIL Concepts, SLA
BMC Remedy, Cherwell

Job Responsibility

Provide Level 2 on-site IT support across client locations
Configure and deploy Windows and Mac laptops, ensuring compliance and user readiness
Work on Autopilot provisioning and provisioning package (PPKG) creation for efficient and hands-free Windows deployments
Troubleshoot MDM issues and support cross-platform environments (Windows/macOS)
Manage and track IT assets (laptops, peripherals, conference room equipment) to maintain inventory accuracy
Diagnose & resolve software, hardware, and network-related issues within SLA using ServiceNow
Check, maintain and ensure that all the systems are running smoothly
Troubleshoot and solve technical problems, install or update required software and hardware and recommend software for the company to improve productivity
Update customer data and generate monthly performance and support reports
Provide advice and training to users in response to identified difficulties

Fulltime

Product Support Technician

We are seeking a Product Support Technician for our client’s Project Amplify tea...

Location

United States , Beaverton

Salary:

30.00 - 34.00 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

BS in Engineering or related fields -OR- AS plus 2 years of experience
Effective communication, people, and collaboration skills
History of conducting hardware repairs and documenting in systems
Bias toward action and resilience in the face of challenges
Experience in robotics or mechatronics is a plus

Job Responsibility

Work closely with the Engineering Lead to understand the hardware design and vision, then work relentlessly to ensure a healthy fleet of hardware is available at all times
Develop new tools, methods, and procedures to document hardware status, version history, or capture data
Interface with the Engineering Team to collaborate on the best approach to testing and verifying designs
Brainstorm on assisting with quick solutions to unforeseen issues in product or test equipment
Analyze and summarize hardware health, then communicate findings to the Amplify Project Team
Utilize electronics and mechanical aptitude to assemble, rework, and troubleshoot mechatronic systems
Perform functional checks on devices that may be operating outside of normal parameters
Correlate sensor values to their real-world implications utilizing established diagnostic tools
Support build operations and utilize tools ranging from manual hand tools, epoxies, heat presses, and laser cutting equipment
Organize, track, and maintain spare parts inventory necessary for quick turnaround repairs

What we offer

Subsidized health, vision, and dental plans
Paid sick leave
Retirement plans with a match

Fulltime

Desktop Support Technician

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, op...

Location

United States , Rockville

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a high school diploma/GED and 3+ years of Desktop Support experience
Must have experience imaging new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC’s, laptops, tablets, printers), PC operating systems, (Windows 10/11, MacOS), Microsoft Office Suite, O365, Teams, Active Directory, standard business software applications, smart phones, and other standard end user managed tools and peripherals
Must have demonstrated experience supporting a Windows 10/11 environment
ITSM ticketing system experience required
Demonstrated ability to communicate orally and in writing
Must have a positive and patient customer service attitude
Must be able to work independently and within a team
Must be able to attain agency suitability clearance prior to start date

Job Responsibility

Provides Tier 2 desktop support (telephone, deskside, remote) to users in HW, operating systems (Windows and MacOS), email, standard end user applications, printers, smart phones/mobile devices, and other standard end user managed tools, HW, and peripherals
Provisions and de-provisions equipment and accounts in support of end user on- and off-boarding
Supports system refresh, images new computers using a standard-image, and securely wipes hard drives upon deprovisioning
Documents, tracks, resolves, and reports on incidents and requests using ServiceNow
Escalates incidents to the appropriate team when the incident cannot be resolved by Tier 2

Fulltime

IT Computer & Network Support Technician

We are seeking a candidate with good communication and troubleshooting skills to...

Location

United States , Warwick

Salary:

Not provided

Brave River Solutions

Expiration Date

Until further notice

Requirements

Associates degree (at a minimum) in information technology or a bachelor’s degree in a STEM field
3+ years of experience with computer networking/consulting industry
Experience in configuration, implementation, and support of SonicWall, Cisco, and other network switches, routers, and firewall technology
Ability to set up, configure and support Windows servers
Experience with the Microsoft 365 suite of applications (including SharePoint, Teams, OneDrive)
Knowledge of virtualization technologies (VMWare, Microsoft Hyper-V)
Practical experience with PC Troubleshooting, MS Office application support, and peripheral support
Knowledge of Active Directory, DHCP, and DNS
Knowledge of Microsoft Exchange / Office 365 email configuration and usage
Knowledge of NAS and SAN solutions

Job Responsibility

Identify and respond to user questions, issues, and technical support needs
Employ system analysis techniques to create needs assessments, consult with clients to determine business needs and goals, hardware and software requirements and system specification. Design comprehensive IT solutions to meet those needs and goals
Implement and test client systems as required to meet business and technical specifications. Document client technology infrastructure to facilitate training and support activities
Manage internal and external vendor resources in tasks relating to scheduling, implementing, and delivering client projects in a timely manner under sometimes demanding time constraints
Provide support to client on any aspect of their system, following industry best practice standards
Independently prioritize work and schedules to accomplish objectives and assure high levels of services and quality of work
Resolve client hardware and software errors via remote, telephone, and onsite support (local travel to clients is required)
Maintain accurate incident report details and documentation in an established ticketing system

What we offer

Paid vacation, holidays and sick days
Excellent medical, vision and dental plans, 401k with a company match, Sec125 FSA, Long-term Disability, Life Insurance, and Aflac benefits
Opportunities for advancement in a successful and growing company
Business casual environment

Fulltime

Helpdesk Support Technician

Rackspace is looking for an entry level Helpdesk Support Technician to be first ...

Location

United Kingdom , Cardiff

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills
Strong verbal and written communication skills
Strives for performance improvements in oneself and peers
Ability to work at a team level as well as an individual level
Ability to interact confidently with more senior / skilled areas of the business
You will be required to work a shift pattern including weekend work
Ability to attend the Cardiff office weekly

Job Responsibility

Escalate support requests (phone/ticket/chat) according to escalation procedures
Work on “quick-fix tickets” (e.g. system resources, MyRackspace requests)
Manage incoming customer calls and chats
Basic user administration
Queue management (triage & routing)
Ensuring we adhere to customer & SLA commitments
Providing Fanatical Support in all of the above
Familiarity with desktop OS & Office tools

Fulltime

Tooling Support Technician

KP Staffing

Location:
United States , Fort Worth

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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Requirements:

Additional Information:

Job Posted:January 03, 2026

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Job Posted:
January 03, 2026