Third Line Network Engineer Job at Office Angels (Canterbury, Kent)

Network Engineer

We seek skilled resources to provide comprehensive 24/7 Level 2 and Level 3 netw...

Location

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Experience in network operational support and production engineering within large enterprises or financial institutions
Proven ability to diagnose and resolve complex network issues
Strong stakeholder management and resilience under pressure
Solid understanding of LAN/WAN technologies and protocols (e.g., ACI-like fabrics, IOS-type OS, NX-OS-style systems, SD-WAN, BGP, OSPF)
Knowledge of multi-vendor firewall platforms (Fortinet, ASA-type systems, microsegmentation platforms)
Experience with remote access technologies (VPN clients, cloud security gateways)
Proficiency with DNS/DHCP platforms (e.g., Infoblox), load balancers (F5, VMware), and proxy products (e.g., Zscaler)
Strong TCP/IP and SSL troubleshooting skills (using tcpdump, Wireshark, etc.)
Deep understanding of network virtualization, cloud, and automation concepts
Expertise with programming/automation and configuration management tools (Python, Ansible, SaltStack, Terraform)

Job Responsibility

Deliver 24×7 operational support for global networking, firewall, and load balancing technologies
Maintain and troubleshoot network equipment including routers, switches, firewalls, load balancers, and related infrastructure
Perform fault and performance management across large-scale environments
Identify, diagnose, and resolve complex network issues, including hardware faults and logical problems
Collect diagnostic data, document incidents, and track progress in line with SLA requirements
Manage escalations, isolate incidents, and implement workarounds
Collaborate with vendors and service providers for device and service restoration
Coordinate and implement break/fix activities, planned changes, patching, and maintenance following change management processes
Assess and amend existing network devices and configurations in a controlled manner
Make key decisions regarding fault or change impacts on users and infrastructure

Global Network Operations & Production Network Engineer

We seek a skilled professional to provide comprehensive 24/7 Level 2 and Level 3...

Location

Cracow; Munich; Bucharest; Lisbon

Salary:

Not provided

Flint International

Expiration Date

October 31, 2026

Requirements

Experience in network operational support and production network engineering within large institutions or banks
Proven ability to diagnose and resolve complex network-related issues
Strong stakeholder management and ability to work effectively under pressure
Solid understanding of LAN/WAN technologies and protocols (Cisco ACI, IOS, NX-OS, SD-WAN, BGP, OSPF)
Good knowledge of multi-vendor firewall platforms (Fortigate, Cisco ASA, Cisco Tetration)
Experience with remote access technologies (Cisco AnyConnect, Zscaler, Aruba)
Proficiency in DNS/DHCP (Infoblox), load balancing platforms (F5, VMWare), and proxy products (Zscaler)
Strong TCP/IP and SSL troubleshooting skills (packet analysis tools like tcpdump, Wireshark)
Deep understanding of network virtualization, cloud, and automation concepts
Expertise in network programming/automation and configuration management tools (Python, Ansible, Saltstack, Terraform)

Job Responsibility

Deliver 24×7 operational support for global networking, firewall & load balancing technologies
Maintain and troubleshoot network equipment including routers, switches, firewalls, load balancers, and related infrastructure
Perform fault and performance management
Identify, diagnose, and resolve complex network issues, including hardware faults and logical problems
Collect diagnostic data, document incidents, and track progress per SLA compliance
Manage escalations, isolate incidents, and apply workarounds
Collaborate with vendors and service providers for device and service restoration
Coordinate and implement break-fix activities and planned changes, patching, and maintenance in line with change management processes
Assess and amend existing network devices in a controlled manner
Make key decisions on fault or change impacts on users and infrastructure

Fulltime

Cross Technology Service Delivery Field Support Engineer

The Cross Technology Service Delivery Field Support Engineer (L3) is a seasoned ...

Location

Singapore , Singapore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in Information Technology or Computing or related field
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
Cisco Dev Net certification preferred
Valid CCNP Collaboration Certification required
Seasoned experience in Collaboration technologies such as Call managers, Voice Gateways, Call recording, Scripting, Messaging, VOIP, IP Telephony
Seasoned experience in technical support to clients
Seasoned experience in diagnosis and troubleshooting
Seasoned experience providing remote support in Collaboration technologies
Seasoned experience in relevant technology (Cisco and it's product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling & Webex Contact Centre etc.)
Sound knowledge of Network routing and switching

Job Responsibility

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational
Ensures that any software that is part of the solution is installed and configured according to client requirements
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution
Investigates third line support calls assigned and identify the root cause of incidents and problems following knowledge articles
Responds to and diagnoses all alerts, escalate to L4 Field Engineer when unable to resolve within the stipulated time
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform
Ensures the efficient and comprehensive resolution of incidents and requests
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures

Fulltime

Software Engineering Specialist

The role is accountable for ensuring that our technical deliveries realise Busin...

Location

India , Bengaluru

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Deep knowledge on Networking domain along with solid understanding on OSS stack of Telecom including, Planning/Monitoring/Assurance
Having a strong grip on TMF standards with API based solution and Event based architecture patterns
Strong foundation on ODA Architecture patterns
Experience designing & solution and from an Engineering point of view with TMF complaint and ODA Architecture
Skilled in life cycle management of OSS tools/solutions including requirements analysis, platform selection, technical architecture design, application design & development, testing and deployment
Knowledge in various industry standard’s such as TMF, Open API
Lead and execute engineering initiatives to ensure the network cloud platform is easily consumable by products and solutions that are built on top of the platform
and at the sametime, is compliant with information security standards
Implement governance and controls to monitor and manage consumption and compliance with security and other standards
Implement and publish APIs for clients to consume platform services in a consistent way

Job Responsibility

Role implements the defined architectural roadmap for the Assurance Area for the following: Fault Management
Resource Management
Incident Management
Change Management
Role involves defining and implementing the roadmap for Transformation of IT, DataCenter and Network Cloud applications in Service and Problem management
Manage, Engineer, Architect, Develop and Maintain applications in Network Management, OSS and FCAPS space

Fulltime

Network Engineer

You will be helping to support the currently installed LAN, WAN and remote acces...

Location

United Kingdom , Cambridge

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

Hold an Active SC Clearance

Job Responsibility

Support the currently installed LAN, WAN and remote access systems
Second and third line responsibilities for troubleshooting and resolving network issues
Support other IT departments in deploying new systems to ensure their objectives with relation to appropriate network access are met
Respond to serious security, infrastructure or integrity issues which affect the ability of the business to operate
Configure, deploy and maintain network switches and routers
Low level physical and logical network troubleshooting
Use and develop existing monitoring tools to enhance monitoring of network availability and reporting on network utilisation
Implement new connectivity to support various requirements coming from the business and IT department
Support all network, firewall and communication links that provide remote access to MA systems and help others to resolve issues which may/may not be caused by network access
Work with service providers, resellers and support companies, assist other IT personnel and support end users directly when required

Networking Managed Services Engineer

Join a dynamic team as a Networking Managed Services Engineer, where you'll leve...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Deep technical skills in relevant networking functions and experience with various network management and monitoring tools (e.g., Pulse Secure SSL VPN, Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr/ISr routers, SecureCrT, LogicMonitor)
Advanced Managed Services experience with a solid track record in ticketing tools (preferably ServiceNow) and vendor management
Experience working on multiple large global enterprise client outsourcing projects
Exceptional proficiency in change management processes with the ability to plan, monitor and execute changes while identifying risks and mitigation strategies
Strong client service orientation and a passion for exceeding expectations
Excellent written and verbal communication skills to work effectively across cultures and social groups
Ability to maintain a positive outlook while working in a pressurized environment and adaptability to changing circumstances
Proven ability to work independently and collaboratively, often requiring long hours to meet urgent needs
Active listening skills to understand client requirements and create a positive client experience throughout their journey
A bachelor's degree in IT/Computing or an equivalent qualification

Job Responsibility

Ensure our clients' IT infrastructure and systems remain operational by managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems
Proactively review client requests, applying your technical process knowledge to provide nearly immediate and permanent resolutions within our service level agreements (SLAs)
Work independently, with direction from clients, stakeholders, team leads, or senior managers, to perform operational tasks and resolve escalated incidents and requests in a timely manner
Support clients on highly technical or complex issues, documenting resolution tasks, providing inputs for improving client infrastructure and sharing knowledge to empower other engineering teams
Actively identify, investigate, and analyse issues before they occur, ensuring all incidents are logged and relevant information is captured for immediate resolution
Provide high-level support for escalated incidents, troubleshoot, and manage tickets passed on from third-line engineers while documenting and sharing solutions
Interact with teams and clients to extend support and act as an emergency contact for critical issues
During shift handovers, highlight any key escalated open tickets and upcoming operational tasks, ensuring a seamless transition and continuous support
Contribute to optimization efforts by working with automation teams and developing diagnostic procedures for unique and complex client environments
Coach Service desk and Operations Center teams, guiding and offering technical expertise

What we offer

Workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive

Fulltime

Noc communications specialist

The NOC Communications Specialist provides after-hour and weekend hours Level 1 ...

Location

United States , Harrisburg

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Possesses excellent communication skills
both written and spoken
Ability to be clearly understood and has excellent phone etiquette
Ability to support end-users with varying IT skillsets
Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures
Ability to adapt to change
Detail oriented and resourceful
Excellent organizational skills
Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution
Experience with incident management, call tracking, and ticketing software

Job Responsibility

Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors
Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues
Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed
Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed
Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed
Promptly and properly escalate high priority issues
Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware
Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions
Responds to outages and system failures using established escalation processes
Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents

Fulltime

New

Site Reliability Engineering Specialist

BTI Professionals provide expert third-line reliability and operational support ...

Location

Hungary , Budapest

Salary:

Not provided

Plusnet

Expiration Date

Until further notice

Requirements

Experience supporting large-scale, high-availability services in an ISP / NaaS / network-centric environment
Strong Linux troubleshooting and systems knowledge
Hands-on Kubernetes experience operating applications in production
Experience delivering changes using GitOps and CI/CD pipelines (including release validation and rollback awareness)
Working knowledge of incident/problem management in ServiceNow and delivery tracking in Jira (Scrum / PI planning)
Experience with observability tooling: Dynatrace, Prometheus, Elasticsearch, plus event/messaging platforms such as Kafka
Solid networking fundamentals to support effective troubleshooting
Automation experience with Ansible and at least one of Python / Go / Bash
Experience integrating or operating services with LDAP (authentication/authorisation, troubleshooting access issues)

Job Responsibility

Provide SRE ownership for the Global Fabric NaaS service, ensuring availability, performance, and resilience
Support safe, automated change into production using CI/CD, GitOps, and automated testing
Operate and improve monitoring and observability using Dynatrace, Prometheus, and Elasticsearch
Troubleshoot incidents across Kubernetes-hosted applications, Linux systems, networking, and service integrations
Act as a third-line escalation point, participating in a 24x7 on-call rota
Manage incidents via ServiceNow and track defects and improvements in Jira
Contribute to Scrum ceremonies and PI planning, supporting Agile delivery
Drive automation using Ansible and scripting to reduce operational toil
Mentor and support L2 engineers, improving runbooks, troubleshooting practices, and operational readiness

What we offer

Cafeteria package - HUF 600,000/ year
Performance-based bonus
Comprehensive private health care package for all the employees, which can be extended to family members
Nursery support for mothers returning from maternity
Extended paternity leave: 10+10 day fully paid days
Commuting allowance
Home office allowance
Employee discount opportunities
Highly affordable mobile packages for the family as well
Car allowance

Fulltime

Third Line Network Engineer

Office Angels

Location:
United Kingdom , Canterbury, Kent

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 28, 2025

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Location:United Kingdom , Canterbury, Kent

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Job Description:

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Additional Information:

Job Posted:April 28, 2025

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April 28, 2025