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IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. IMA Life North America is a company within the IMA Group that specialises in providing aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries.
Job Responsibility:
Provide support to the Test Supervisor during machine testing activities
Guide junior test technicians in procedures and troubleshooting
Perform mechanical and electrical testing on systems and equipment
Calibrate instruments and equipment required for testing procedures
Record, document, and maintain test data
support ISO 9000 documentation as needed
Identify and correct faulty components and test failures
Detect and resolve software-related malfunctions
Contribute to the continuous improvement of equipment quality
Verify that nameplates, safety labels, and documentation are correctly applied, and that the equipment is ready for shipment
Support the Project Manager during customer visits and operational training sessions
Ensure that all testing procedures are completed in accordance with defined quality requirements
Provide finalized test documentation for inclusion in machine manuals
Requirements:
Associate degree in electrical or mechanical engineering with 3–5 years of relevant experience, or 5–10 years of hands-on technical experience
Experience with electrical systems, controls, and software troubleshooting
Strong communication skills and ability to work effectively with customers and shop personnel
Excellent organizational skills and the ability to communicate clearly, both verbally and in writing
Capable of working independently with minimal supervision
Nice to have:
Available to travel up to 25%, including internationally
Familiarity with ISO 9000 standards and documentation processes
Experience supporting customer-facing training or demonstrations
Experience with refrigeration systems
Experience with validation and testing procedures for complex industrial equipment
Interest in improving product quality and optimizing testing processes
What we offer:
Global environment: A dynamic and innovation-driven workplace, part of a multinational and multicultural group
Diversity & inclusion culture: Promoted through the Corporate Code of Ethics and dedicated programs
Continuous learning: We view learning as a strategic lever for growth and motivation. We support internal training and external development initiatives
Wellbeing: We offer comprehensive medical, dental, vision, life and disability insurance, a 401(k) retirement plan, and tuition assistance. As well as an annual bonus