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PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory Executive, you will own a defined territory of mid-sized customer accounts with significant expansion potential. You will combine strategic account management with consultative selling to drive growth, deepen executive relationships, and expand adoption of PagerDuty’s Operations Cloud. This is an exciting opportunity to accelerate PagerDuty’s footprint in high-growth accounts by engaging directly with C-level stakeholders and delivering measurable business outcomes.
Job Responsibility:
Drive growth within a defined territory by expanding revenue in existing mid-sized accounts through upsell and cross-sell motions
Build and sustain relationships with C-level executives and key decision-makers through consultative, in-person engagement
Develop and execute territory and account plans that identify expansion opportunities, competitive risks, and customer priorities
Champion the adoption of PagerDuty’s Operations Cloud to deliver tangible value and expand platform usage
Accurately forecast and manage your sales pipeline using Salesforce and the MEDDICC qualification framework
Collaborate cross-functionally with Solution Consultants, Customer Success Managers, Renewal Managers, and Product teams to ensure a seamless customer experience
Requirements:
3-5 years of experience in B2B sales, account management, or expansion-selling roles within SaaS or enterprise software
Proven success in meeting or exceeding quota within a defined territory
Demonstrated ability to sell to and influence C-level executives and technical stakeholders
Proficiency using Salesforce (SFDC) for pipeline management and forecasting
Bachelor’s degree or equivalent experience
Nice to have:
Experience applying MEDDICC and Command of the Message (COM) methodologies in complex sales cycles
Strong understanding of multi-product SaaS sales motions and consultative selling at the enterprise level
Experience selling into high-growth or high-potential accounts across AMER, EMEA, APAC, or Public Sector verticals
Familiarity with Operations Cloud or DevOps environments
Results-oriented mindset with exceptional collaboration, negotiation, and presentation skills
What we offer:
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent