Tenancy Support Services Team Assistant Job at Abri (Yeovil)

16 Plus Supported Living Support Worker

We’re looking for a compassionate, dedicated, and proactive Supported Living Wor...

Location

United Kingdom , Bridgwater

Salary:

31199.00 - 33176.00 GBP / Year

Empower Family Group

Expiration Date

Until further notice

Requirements

Ability to communicate clearly and effectively, both written and verbally
Compassionate, patient, and resilient approach
Ability to work independently and as part of a team
Willingness to work flexible hours, including evenings and weekends
Enhanced DBS check (or willingness to obtain)
Able to lone work
A full UK Driving Licence, and access to a reliable car
Knowledge of safeguarding, child protection, and risk management

Job Responsibility

Support Young People: Provide high-quality, person-centred support based on individual support and pathway plans
Promote Independence: Encourage and support young people to develop essential life skills such as budgeting, cooking, cleaning, and maintaining a tenancy
Support Education and Employment: Help young people access, reengage or remain in education or employment
Safeguarding: Remain vigilant to risks and concerns, following safeguarding protocols and reporting concerns promptly at all times
Build Positive Relationships: Establish trusting and professional relationships with young people, acting as a positive role model and maintaining appropriate boundaries
Emotional Support: Offer guidance and emotional support to help young people manage their emotions, behaviour, and mental health
Record Keeping: Maintain accurate and timely records of daily logs, incidents, monthly reports, keywork sessions, risk assessments, and support plans
Multi-Agency Working: Liaise with social workers, education providers, mental health services, and other professionals to ensure cohesive and effective support
Promote Meaningful Routines: Assist young people in planning and engaging in healthy daily routines that support wellbeing and structure
Crisis Management: Respond effectively and calmly to challenging behaviour and crisis situations, using approved de-escalation techniques where appropriate

What we offer

Ongoing training and development opportunities, including a fully funded Level 4 Diploma in Children, Young People, and Families Practitioner
Supportive and inclusive team environment
Opportunities for career progression
Access to Employee Assistance Programme
Staff Discount site
Pension scheme

Fulltime

Housing Manager

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winni...

Location

United Kingdom , Reigate

Salary:

45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience
Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims
Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession
Experience leading and supporting initiatives that help tenants access benefits and financial help
Have a passion for involving people we support in every aspect of their service
Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required
Own a Full Driving Licence and be able to use own vehicle for business use

Job Responsibility

Lead and support the delivery of high-quality, customer-focused housing management services
Manage complex tenancy and estate issues and support continuous service improvements across the organisation
Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy
Liaise with external agencies, legal representatives, and local authorities
Develop and implement strategies, policies, procedures and service improvements within tenancy support
Advance knowledge of housing legalisations/regulations and conflict resolution
Ensure compliance with Regulator of Social Housing standards
Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA
Support the people we support to set up and maintain a home and tenancy
Undertake housing assessments, record meetings and take detailed support notes during support visits

Fulltime

Lead Worker – Learning Disability Community Wellbeing Service

Midland Mencap is looking to recruit Lead Workers to provide support to adults w...

Location

United Kingdom , Birmingham

Salary:

12.60 GBP / Hour

Midland Mencap

Expiration Date

Until further notice

Requirements

The ability to work on your own initiative
Willing to work as part of a team
To support & achieve agreed outcomes in line with support plans
To work with colleagues, family, volunteers, and wider support network to maximise health and wellbeing
To support with tenancy sustainment, promote independence and establish community connections
To support in providing a service which is non–judgemental, responsive, reactive, and tailored to individual needs
The ability to identify, assess and act upon risks
Be highly motivated, creative, pro-active, and resourceful
Be IT proficient, with the ability to use a mobile device to record support sessions, outcomes achieved and gather information for Key Performance Indicators
Ability to follow organisational policies and procedures

Job Responsibility

Provide support consistent with individual, person-centred, support plans & risk assessments
To identify and connect individuals to community facilities, local services and professionals
Uphold and promote rights, dignity, respect and choices
Assist and support citizens to develop independent living skills, including digital literacy
Assist citizens in maintaining relationships with family, friends and the local community
Assist and support citizens in managing their finances and maximising income
Support to overcome accessibility barriers, explaining information & using accessible formats
To support with access to GPs, dentists, opticians & hospitals, including Annual Health Checks
To support with maintaining emotional, physical, spiritual, cultural and psychological well-being
To record achievements and citizen outcomes, and where possible support with move on

What we offer

Comprehensive training

Tenancy & Property Liaison Officer

To support people living in supported living services to successfully establish,...

Location

United Kingdom , Highbury

Salary:

30000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in supported living, social housing, housing management or welfare benefits
Strong understanding of: Tenancy law and housing rights
Welfare benefits system
Working with vulnerable adults (LD, autism, mental health, complex needs)
Ability to work confidently with local authorities, DWP, RSLs and commissioners
Excellent communication, negotiation and case management skills
Understanding of safeguarding and person-centred practice

Job Responsibility

Support tenants to understand their tenancy agreements, rights and responsibilities
Assist with sign-up processes, tenancy reviews, variations and terminations
Support tenants to maintain compliance with tenancy conditions, including neighbour relations, property care and anti-social behaviour prevention
Work with care teams to embed tenancy sustainment into support plans and risk management
Act as advocate for tenants in housing-related matters
Support tenants to apply for and maintain appropriate welfare benefits
Liaise with local authorities, DWP, appointeeships and corporate deputies
Monitor rent accounts, arrears risks and liaise with RSL income teams to prevent eviction
Act as the operational link between the care provider and the Registered Social Landlord / property owner
Manage day-to-day liaison on: Repairs and maintenance

Fulltime

Housing Assistant

Temporary Customer Care Advisors role for 2-3 months, ideal for someone confiden...

Location

United Kingdom , Livingston

Salary:

13.88 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in a customer service role
Strong communication and interpersonal skills
Ability to remain calm and solution-focused under pressure
Comfortable managing challenging conversations and conflict resolution
Excellent organisational skills and attention to detail
Proficiency in using IT systems and databases

Job Responsibility

Act as first point of contact for housing-related enquiries via phone, email, and in person
Handle difficult calls and sensitive situations with tact, patience, and professionalism
Support tenants with housing applications, tenancy issues, and general advice
Maintain accurate records and update housing systems
Liaise with internal teams and external agencies to resolve issues efficiently
Promote a positive and supportive environment for all service users

What we offer

Weekly paid
Be part of a supportive and dedicated team
Make a real impact in people's lives
Inclusive and values-driven workplace

Parttime

Assistant Property Manager

The Assistant Property Manager is responsible to assist the Property Management ...

Location

United States , Seattle

Salary:

Not provided

Urban Renaissance Group

Expiration Date

Until further notice

Requirements

2+ years administrative experience
Proficient in MS Word and Excel
Associates degree in business management (preferred) or equivalent body of knowledge or experience
Commercial Real Estate experience preferred but not required
Excellent organizational and communication skills
Effective business writing skills
Strong Accounting and Finance skills
Customer service oriented

Job Responsibility

Assist the Property Management Team in the day to day operations of an assigned portfolio of properties
Administration of the lease document, ensuring that all lease conditions are met
Assist in the maintenance of accurate rent rolls and stacking plans
Support the Property Operations Team in meeting the operations needs that serve the building tenants
Maintain good tenant relations through regular personal contact responding to tenants’ concerns, complaints and proactively contacting tenant concerning their tenancy in the building
Responsible for the daily tenant maintenance calls received through Building Engines, assuring requests are handled in a timely, professional manner
Assist in coordination of special events or operational events at the building
Assist the Property Management Team by proactively communicating to tenants, owner’s goals & objectives, scheduled and unscheduled maintenance projects occurring at the property
Process all tenant move-in and move-out forms and initiate janitorial or other services required by a lease
Assist in the oversight of vendors responsible for the day to day maintenance and operation of the physical plant

What we offer

Comprehensive medical, dental and vision benefits
Prescription program
Generous paid time off
Maternity/Paternity programs
Employee assistance program
Team events
Cafe room for coffee and collaboration
Management 1:1s, open forums
Workshops and training
Personal learning and development

Housing Support Assistant

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant ba...

Location

United Kingdom , Stoke Gifford, Bristol

Salary:

14297.00 - 26806.00 GBP / Year ▼

ExtraCare

Expiration Date

Until further notice

Requirements

Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service
Must be computer literate
Empathetic, friendly, and able to build relationships with residents who will have varying needs
Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work

Job Responsibility

Showing potential residents around the apartments
Helping to settle in residents to their new home
Responding to tenancy or lease issues that may arise
Ensure that residents’ wellbeing is monitored daily
Ensure that residents thrive within a retirement setting
You will regular carry out resident visits and be involved in community meetings
Work collaboratively with other teams to ensure resident needs are met

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Parttime

Lettings Administrator

Join our vibrant lettings team in Ascot, where your expertise will contribute to...

Location

United Kingdom , Ascot

Salary:

26000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a similar role
Excellent communication skills and a customer-focused approach
Strong organisational skills with the ability to prioritise tasks
Attention to detail and accuracy in data entry
Team player mindset
A confident phone manner
A full, valid driving licence is required to travel to property viewings

Job Responsibility

Produce all new Tenancy agreements within 24 hours from receipt of the offer from the front office
Draft the appropriate tenancy agreement and send out for engrossment
In the case where the tenant or landlord wishes to use their own tenancy agreement refer both parties to independent Solicitors for specialist advice
Prepare initial invoices, standing orders and rent demands for tenants
Produce deed of guarantee document if required and send for signature or prepare up front rental payment invoice
Drawing up all legal notices on behalf of the Landlord and processing efficiently and effectively
Preparing communications and administering for any tenant or tenancy changes in regard to a deed of assignment and/or deed of surrender to end a tenancy
Consult and update Team Manager and Lettings Office Head where necessary
Ensuring all correspondence is responded to promptly
Welcoming visitors into the office

Fulltime

Tenancy Support Services Team Assistant

Abri

Location:
United Kingdom , Yeovil

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

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Job Description:

Job Responsibility:

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